As a Trade Support Engineer youll sit on the front line of our trading operations working shoulder-to-shoulder with traders developers and quantitative researchers to keep the production trading environment healthy stable and fast. This is a hands-on high-impact role: when the markets are open you are our first line of defense.
Day to day you will:
Monitor the production trading environment and respond to alerts in real time.
Triage resolve or escalate technical incidents under time pressure (Level 1/Level 2).
Deploy and configure proprietary and third-party trading applications.
Investigate trade and position breaks and support back-office operations such as trade capture and reconciliation.
Assist with risk and compliance reporting.
Occasional handling of datacenter and trading desk hardware.
Write scripts to automate repetitive workflows and accelerate your own troubleshooting.
Collaborate closely with traders clearing firms exchanges and vendor partners to meet business objectives.
Because this role covers the trading day end to end it includes early market-open coverage and participation in an on-call / weekend rotation.
What Youll Need:
2 years of full-time professional experience in Trade Support Trade Operations Application Support or a similar production-support role.
Strong proficiency with both Windows and Linux comfortable in desktop and command-line environments.
Solid scripting skills in one or more languages (e.g. Python PowerShell Bash) to automate tasks and analyze data.
Working knowledge of SQL for querying trade position and reference data during investigations.
Familiarity with data formats like JSON XML and Parquet.
Familiarity with current code generation AI tools.
A track record of troubleshooting application and OS-level issues calmly under pressure.
Strong communication skills with a focus on resolving uncertainty and coordinating across traders vendors and internal teams.
Detail-oriented with a strong bias toward documentation and repeatable process.
Ability to manage shifting priorities in a fast-moving environment.
Ability to work on-site in our Chicago office and participate in early-hours and on-call coverage as needed.
Must have valid ongoing unrestricted authorization to work in the United States without the need for employer-sponsored or self-initiated immigration filings.
Preferred (Well Train the Right Person):
Experience with exchange-traded derivatives and a solid grasp of the trade lifecycle.
Hands-on experience interfacing with exchanges and clearing firms.
Familiarity with order entry and market data protocols (e.g. FIX FIXP MDP3 BOE ITCH).
Exposure to observability tooling and incident-management practices.
Applicants with 3 years of directly applicable experience are eligible for consideration at the Senior level.
What Youll Get
Competitive salaries and performance bonuses
Top-tier medical and dental coverage
Relocation assistance packages
Generous vacation policy
Training opportunities and continuing education
Catered lunch snacks and beverages
Group outings and company parties
Casual dress environment
Salary range
$
Senior-level candidates will be eligible for a base salary of $00
This position is also eligible for an annual discretionary bonus.
Our Vision
Valkyries vision is to be an organization where curious driven and innovative people are able to compete and win in the worlds most competitive landscape the financial markets. Daily competition in the financial markets provides the ideal arena to push ourselves further as we are ever striving to grow improve and win. We recognize that there are extraordinary opportunities to be had every day and by exploring collaborating and building we can accomplish remarkable results together.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
What Youll Do:As a Trade Support Engineer youll sit on the front line of our trading operations working shoulder-to-shoulder with traders developers and quantitative researchers to keep the production trading environment healthy stable and fast. This is a hands-on high-impact role: when the markets ...
What Youll Do:
As a Trade Support Engineer youll sit on the front line of our trading operations working shoulder-to-shoulder with traders developers and quantitative researchers to keep the production trading environment healthy stable and fast. This is a hands-on high-impact role: when the markets are open you are our first line of defense.
Day to day you will:
Monitor the production trading environment and respond to alerts in real time.
Triage resolve or escalate technical incidents under time pressure (Level 1/Level 2).
Deploy and configure proprietary and third-party trading applications.
Investigate trade and position breaks and support back-office operations such as trade capture and reconciliation.
Assist with risk and compliance reporting.
Occasional handling of datacenter and trading desk hardware.
Write scripts to automate repetitive workflows and accelerate your own troubleshooting.
Collaborate closely with traders clearing firms exchanges and vendor partners to meet business objectives.
Because this role covers the trading day end to end it includes early market-open coverage and participation in an on-call / weekend rotation.
What Youll Need:
2 years of full-time professional experience in Trade Support Trade Operations Application Support or a similar production-support role.
Strong proficiency with both Windows and Linux comfortable in desktop and command-line environments.
Solid scripting skills in one or more languages (e.g. Python PowerShell Bash) to automate tasks and analyze data.
Working knowledge of SQL for querying trade position and reference data during investigations.
Familiarity with data formats like JSON XML and Parquet.
Familiarity with current code generation AI tools.
A track record of troubleshooting application and OS-level issues calmly under pressure.
Strong communication skills with a focus on resolving uncertainty and coordinating across traders vendors and internal teams.
Detail-oriented with a strong bias toward documentation and repeatable process.
Ability to manage shifting priorities in a fast-moving environment.
Ability to work on-site in our Chicago office and participate in early-hours and on-call coverage as needed.
Must have valid ongoing unrestricted authorization to work in the United States without the need for employer-sponsored or self-initiated immigration filings.
Preferred (Well Train the Right Person):
Experience with exchange-traded derivatives and a solid grasp of the trade lifecycle.
Hands-on experience interfacing with exchanges and clearing firms.
Familiarity with order entry and market data protocols (e.g. FIX FIXP MDP3 BOE ITCH).
Exposure to observability tooling and incident-management practices.
Applicants with 3 years of directly applicable experience are eligible for consideration at the Senior level.
What Youll Get
Competitive salaries and performance bonuses
Top-tier medical and dental coverage
Relocation assistance packages
Generous vacation policy
Training opportunities and continuing education
Catered lunch snacks and beverages
Group outings and company parties
Casual dress environment
Salary range
$
Senior-level candidates will be eligible for a base salary of $00
This position is also eligible for an annual discretionary bonus.
Our Vision
Valkyries vision is to be an organization where curious driven and innovative people are able to compete and win in the worlds most competitive landscape the financial markets. Daily competition in the financial markets provides the ideal arena to push ourselves further as we are ever striving to grow improve and win. We recognize that there are extraordinary opportunities to be had every day and by exploring collaborating and building we can accomplish remarkable results together.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Valkyrie Trading was formed in Chicago in 2011 with the intent of embracing trading opportunities and technology in the modern financial marketplace. Positioned in the heart of the derivatives trading capital of the world, Valkyrie aims to provide liquidity to various disjoint, compet
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