Tournament Services & Ticketing Manager
Scottsdale, AZ - USA
Job Summary
About SPORTFIVE
SPORTFIVE utilizes the unique emotional power of sports to create and enable pioneering partnerships in sports. By delivering responsible commercialization full-service solutions and long-term value for all stakeholders in sports SPORTFIVE strategically and creatively connects brands rightsholders media platforms and fans by leveraging a global network paired with decades of experience and entrepreneurial spirit. As a market leader with customer centricity and vast data intelligence at its core SPORTFIVE leads the sports business into the future through its digital solutions and aims to be the most progressive and respected partner in sports.
SPORTFIVE is one of the largest global sports marketing agencies with 1200 local experts based in 15 countries active in football golf e-sports motorsport handball tennis American football World Cup Olympics and many more.
Job Title: Tournament Services & Ticketing Manager Golf Events Division
Primary Work Location: Myrtle Beach SC
Please note: Some job boards may incorrectly display the location as Scottsdale AZ.
Team and Job Overview
The Golf Events Division provides management and consulting services to over 30 professional events. It owns and operates Five (5) golf programs in their totality:
- Mrytle Beach Classic (PGA TOUR)
- ISCO Championship (PGA TOUR)
- The American Express (PGA TOUR)
- Puerto Rico Open (PGA TOUR)
- LECOM Suncoast Classic (Korn Ferry Tour)
The Tournament Services & Ticketing Manager will be based in Myrtle Beach SC and will play a key role in the year-round planning and execution of the Myrtle Beach Classic while also supporting ticketing strategy and operations across SPORTFIVEs owned and operated golf events.
The position will be responsible for tournament services functions including sponsor fulfillment and activation hospitality CRM management volunteers social media player courtesy cars Pro-Am events ticketing credentials and access addition the role will help create implement manage and troubleshoot ticketing and credential processes support ticket revenue growth and new business opportunities and coordinate with tournament leadership ticketing providers and the PGA TOUR.
The Tournament Services & Ticketing Manager will work closely with Tournament Directors individual tournament staffs and SPORTFIVE leadership. The position reports directly to the Tournament Director of the Myrtle Beach Classic and works in close coordination with the SPORTFIVEs Executive VPs through a dotted-line reporting relationship.
Essential Job Responsibilities
- Manage tournament services and operational planning for the Myrtle Beach Classic including sponsor activation hospitality volunteers Pro-Am events and player courtesy cars.
- Oversee the tournaments ticketing platform credentialing processes admissions operations and on-site ticket distribution.
- Serve as a ticketing resource across SPORTFIVEs owned and operated golf events adapting processes to meet individual event needs.
- Partner with tournament leadership to develop ticket sales strategies marketing campaigns and new revenue opportunities.
- Coordinate with ticketing providers the PGA TOUR vendors and internal teams to support event execution and contractual requirements.
- Manage corporate client communication sponsor fulfillment and relevant information in the CRM.
- Prepare ticketing reports and provide sales fee tax and disbursement information to the Finance team.
- Support tournament communications and promotional efforts including email campaigns social media and spectator information.
- Recruit schedule and oversee ticketing staff interns and volunteers as needed.
- Provide on-site operational support during tournament advance and tournament week.
Minimum Qualifications
- Bachelors degree in Sports Marketing/Management Marketing Management Communications or a comparable field preferred.
- 3-5 years of experience in sports marketing events client hospitality tournament services and/or ticketing.
- Strong organizational communication and project management skills.
- Ability to manage multiple priorities and collaborate with clients vendors and internal teams.
- Proficiency in Microsoft Office
Preferred Qualifications
- Experience with professional golf events sports hospitality or sponsor activation.
- Experience using ticketing credentialing and CRM platforms
- Experience supervising event staff interns or volunteers.
Job Requirements
- Some manual labor will be required including lifting boxes gift assembly and event set-up support.
- Must be able to work extended hours and weekend shifts as required particularly during tournament advance and tournament week.
- Must have a current drivers license.
- Travel to other SPORTFIVE golf events may be required based on project and ticketing needs.
Our Hiring Process: Every application is reviewed by a real person. We do not use AI to screen or make decisions on candidates. Because we give each submission genuine consideration response times may vary. Because we cannot communicate with each applicant individually on the status of their resumse we use automated emails to keep applicants updated. Thank you for your interest in joining SPORTFIVE.
Benefits
Working at SPORTFIVEprovides a comprehensive suite of benefits including medical dental vision and retirement savings.
Affordable employee medical premiums starting at $30.90 per month (highest deductible) to $165.77 per month (lowest deductible).
Employees start at 10 vacation days per year (increasing with seniority) plus 20 paid holidays.
401(k) with matching up to $4000 per year.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation age disability gender identity marital or veteran status or any other protected class.
Required Experience:
Manager
About Company
As sportsmarketing agency we create value for brands, rightsholders and media-platforms through contemporary partnerships in sports and entertainment.