Testing and Commissioning Technician
Atlanta, GA - USA
Job Summary
Req ID:528151
At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.
- Purpose of the Job
The PI Warranty / Troubleshooter Technician is responsible for troubleshooting diagnosing and repairing train systems during commissioning warranty and early passenger service phases. The role ensures fleet availability reliability and safe operation by supporting testing commissioning modifications repairs and maintenance activities. The technician provides technical expertise across teams while ensuring compliance with EHS standards and efficient execution of all field activities.
- Key Responsibilities
Technical & Operational Activities
- Perform troubleshooting diagnostics and repair of mechanical electrical and system-level faults
- Execute testing commissioning and warranty activities on vehicles
- Replace failed components and perform corrective maintenance
- Support fleet checks inspections and system validation activities
- Manage logistical support and repair of commissioned vehicles and related facilities
Failure Management & Continuous Improvement
- Record report and track equipment or subsystem failures
- Perform preliminary root cause analysis and escalate to engineering or suppliers
- Ensure timely response and follow-up of repair actions throughout the warranty lifecycle
- Document all activities and results in certified tools (e.g. Maximo GSI/SES)
- Contribute to Return of Experience (REX) and continuous improvement initiatives
- Deploy methods tools and best practices identified at site level
Coordination & Interfaces
- Develop a clear and thorough understanding of Customer Acceptance Criteria
- Collaborate with PI and O&M Leads to develop and improve Standard Operating Procedures (SOPs) and monitor deviations
- Ensure seamless coordination with engineering product introduction logistics industrial support quality and O&M teams
- Coordinate with suppliers and subcontractors for issue resolution and technical support
Execution & Logistics Support
- Execute assigned work orders and report any deviations or incidents immediately
- Monitor and maintain on-site spare parts and inventory in coordination with PI Site Manager logistics and O&M teams
- Identify and prevent critical material shortages that could impact operations
- Support train recovery activities and manage access permits as required
Compliance Safety & Operations
- Ensure strict adherence to EHS policies and safe working practices
- Participate in shop floor safety activities and promote a safe working environment
- Maintain flexibility to work day/night shifts and be on-call as required to support continuous operations
- Qualifications & Functional Knowledge
Education
- Technician degree in electrical mechanical or related field
Experience
- 58 years of experience in electromechanical troubleshooting and maintenance
Technical Skills
- Strong troubleshooting and fault-finding capability
- Knowledge of electrical mechanical control and embedded systems
- Ability to read and interpret technical drawings and schematics
Behavioral & Functional Skills
- Strong analytical and problem-solving mindset
- Effective communication and reporting skills (written and verbal)
- Ability to work in a dynamic multi-team environment
- High level of safety awareness in industrial environments
- Key Interfaces
- PI Customer Site Team (Manager Engineers Technicians)
- Engineering & Design Teams
- Logistics & Supply Chain
- Quality & Safety Teams
- Operations & Maintenance (O&M)
- External Suppliers and Subcontractors
- Performance Indicators (Typical)
- Fleet availability and reliability
- Response time to failures and issue resolution
- Quality and effectiveness of troubleshooting actions
- Compliance with safety and operational procedures
- Accuracy and completeness of reporting
You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!
Important to note
As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Job Type:Experienced
Required Experience:
IC
About Company
Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation.