Terrace Room Host

Purpose: To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures in accordance with Omni Standards. This person is the first point of contact managing the guests experience from arrival to departure. Greeting guests managing reservations managing seating flow quoting wait times and controlling the pace of the dining room. Essential Functions: Assist managers in opening and closing. Answering phone calls per SOP & LSOP. Seating guests. Control heavy volume at Restaurant entrance. Knowledge of hotel property. Attend to and anticipate guests needs. Familiarization with menus Introduce server to guest. Greeting guests. Knowledge of daily specials. Assign tables and a clean and organized areaPerform additional duties as assignedPerform all duties in accordance with MOSHotel Specific Essential Functions:Knowledge of hotel property and downtown areaFamiliarity with all food and beverage promotionsTools and Equipment:Computer and printer telephone pen/pencil photo-copying machine file folders filing cabinet facsimile machineWorking Environment:Interior of hotel in all areas of the of hotel with exposure to weather to various hazardous chemicals. Exposure to food items and Job Requirements (for essential functions only)Lifting/Pushing/Pulling/ Carrying 10% limited lifting 50 pounds clearing tables and buffets pulling tablesBending/Kneeling70% bending to pick-up general cleanlinessMobilityContinually walking at a fast paceContinuous StandingContinually standing 100% of the timeClimbingStairs up to approximately 3 steps 50% of 8 hour shiftDrivingNo driving requiredWork EnvironmentInside 100% of work period (usually 8 hours)Hearing/Vision/Speech/LiteracyHearing is critical (Ability to answer telephone and take reservations)Vision is critical (Able to seat guests)Speech is critical (Able to answer telephone greet guests and take reservations solve problems)Literacy is critical (Able to take reservations)Chemical/Agents UsedSterno and Windex used everydayProtective ClothingNone requiredEquipment OperationsNone requiredOther ConsiderationsMust Provide ServSafe and RAMP certifications upon hireRate: $16.45 first 3 months $17.37 after 3 months $18.28 after 6 monthsUnion dues $41.25 once a month