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Tenant Services Coordinator
Job Location:
Job Location:
Lake Forest, CA - USA
Hourly Salary:
USD 30 - 30
Hourly Salary:
Posted:
6 October 2026 (2 days ago)
Posted:
Application Deadline:
3 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Tenant Services Coordinator
Job Number: 26-01738
Job Number: 26-01738
Progress on your journey to success! ECLARO is currently recruiting for a Tenant Services Coordinator in the Lake Forest IL area for one of our clients.
ECLAROs client is a leading provider of healthcare workforce software and solutions. If youre up to the challenge then take a chance at this rewarding opportunity!
Responsibilities:
- Provide a single point of contact for Property Operations customer service demonstrating a positive enthusiastic customer service experience.
- Performing this function often involves face to face tenant contact.
- Assesses tenant and service needs for the property and assigns priority to each request.
- Directs and monitors service requests to assigned staff.
- Resolves complex or critical situations involving tenants and visitors: consults manager for guidance as needed (e.g. complaints etc.) or provides recommendations for resolution to manager.
- Facilitates a multi-disciplinary and collaborative approach to tenant and visitor customer service and interdepartmental problem solving / service delivery.
- Identifies analyzes and communicates key tenant service issues / trends and reports findings and recommendations to management.
- Provides vendor and contractor management through scheduling of services adhering to contract requirements including insurance compliance obtaining bids processing of requisitions and invoices managing purchase orders and meeting with account representatives to ensure customer satisfaction.
- Assists in the preparation of the annual expense budget provides proposals to tenants for additional services and coordinates billing in accordance with the lease and coordinates building expense projects.
- Independently plans and executes activities such as room scheduling signage catering support staff and equipment and preparation and distribution of notifications in support of projects and meetings as appropriate.
- Assists with developing and maintaining policies procedures reference material and related tools with team and Manager to ensure tenant / visitor satisfaction goals are met.
- Authors responses on behalf of Manager or department.
- Performs other duties as assigned by Manager.
- Utilizes appropriate resources within the institution division and department to manage and complete each assigned task and / or project.
- Develops and maintains relationships with all customers and suppliers especially vendors who support equipment within the department.
- Provides support to Division Director and Vice President as needed.
- Plans executes and resolves all routine technical needs of the Property Operations office.
- Sets meeting priorities identifies objectives and materials needed for meetings and exercises judgment to ensure appropriate parties attend meeting.
Required Qualifications:
- Bachelors Degree or 4 years of experience in a business office or other professional environment.
- Strong leadership organization planning and time management skills.
- Strong personal computer skills (Word Excel PowerPoint Visio).
- Excellent verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Demonstrated problem solving skills.
Shift: Day 5x8-Hour (08:30 - 17:00); Duration: 26 weeks
Pay Rate: $30 / Hour
If hired you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical Dental & Vision Insurance through ECLARO
If interested you may contact:
Sofia Dela Torre
LinkedIn Sofia Dela Torre
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race Color Religion Sex Sexual Orientation National Origin Age Genetic Information Disability Protected Veteran Status or any other legally protected group status in compliance with all applicable laws.
Required Experience:
IC
About Company
ECLARO delivers custom outsourcing, direct placement, and strategic staffing for Fortune 500 and startups. Access 12M+ vetted professionals across IT, finance, healthcare, and more.
