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Tenancy Support Specialist

A New Leaf


Job Location:

Phoenix, AZ - USA

Hourly Salary: USD 21 - 25
Posted: 1 October 2026 (Yesterday)
Application Deadline: 29 December 2026
Vacancies: 1 Vacancy

Job Summary

Tenancy Support SpecialstA New Leaf is committed to empowering individuals and enriching communities through transformative services. Our core valuesCompassion Passion for Results Collaboration Accountability Integrity and Conscientiousnessguide us in creating meaningful lasting impacts in the communities we : $21 - 25 hrSchedule: Mon - Fri 8-4pm (Weekends when needed)Job Summary: The Tenancy Support Specialist provides pre-tenancy and tenancy support services to participants enrolled in the H2O program. This role focuses on assisting individuals designated as Seriously Mentally Ill (SMI) in obtaining and maintaining stable housing while connecting them with community resources and support :Provide pre-tenancy and ongoing tenancy support to a caseload of approximately fifteen (15) participants in accordance with H2O program requirements. Maintain a minimum of four participant contacts per week including at least one in-person visit as required by AHCCCS H2O -person meetings may take place in the participants home clinic shelter or other community settings. Ensuretimely and accurate completion of referrals case notes assessments and required reports in accordance with billing and compliance standards. Utilize a personal or agency vehicle to transport participants to meetings and appointments related to housing searches and supportive services. Maintain ongoing coordination with community resources and housing stabilization services for Seriously Mentally Ill (SMI) participants referred by Solari. Collaborate with participants Health Homes Health Plans Network Administrators (such as Solari and Banner) and other housing partners to ensure effective delivery of H2O support services. Advocate for andassist participants in finding affordable housing and accessing appropriate housing subsidy programs. Help participants gather necessary documentation for resource connections. Maintain compliance with allinitial and ongoing training and regulatory requirements set by the agency system partners and AHCCCS. Navigate andutilize multiple platforms and systems for documentation including HMIS Unite Us SharePoint and other databases required by the H2O initiative. Assist participants in implementing Housing Care Plans that overcome barriers boost income sustain permanent housing and improve mental and physical health. Provide advocacy case management benefitsassistance and linkage to mental health and substance use services. Collaborate with the participants Health Home treatment team to access mental health substance use and other supportive services as needed. Provide services to participants in independent living skills employmentassistance benefits acquisition and other supports as needed to help maintain stable housing. Assist participants with locating applying for and moving into new housing units. Provide support with utility setup and offer donations or start-up items as needed. Foster and promote an environment that is strength-based trauma-informed and culturally competent. Maintainan accurate tracking system for the assigned caseload and provide reports to the Program Manager or designee as required for contractual reporting. Prepare case-related reports documenting outcomes successes and challenges. Attend and activelyparticipate in collaborative meetings regular supervisory check-ins staff meetings and required clinical trainings or oversight sessions. Engage in networking with other agencies coalitions and community stakeholders to enhance service coordination. Ensure ongoing compliance with all H2O program training requirements. Additional responsibilities as :Education:High school diploma GED or equivalent requiredAssociate or Bachelors degree preferredExperience:Minimum of six (6) months-1 year of behavioral health experience required Minimum of six (6) months-1 year supporting diverse homeless populations including families individuals young adults and veterans experiencing homelessness ability to manage a caseload effectively and provide individualized support to Conditions/Physical Requirements:Primarily office-based work with travel to client homes meetings and site to sit for extended periods while working on a lifting of up to 25 lbs. for materials or office to typical office equipment such as computers phones and to manage multiple tasks and cases Must be able tomaintain confidentiality and professionalism in all client and team Requirements: Must Be At Least 25 Years of AgeClass One Fingerprint Clearance CardDCS/DES Central Registry Background CheckDrug ScreeningTB Test (Depending on Program)CPR/First Aid CertificationTherapeutic Options Training (Depending on Program)Valid Unrestricted Drivers LicenseCurrent Auto Liability Insurance39 Month Motor Vehicle RecordAdhere to all organizational policies including the Code of Conduct professional standards and relevant Reporter Requirements:As a mandated reporter under Arizona statute A.R.S. 13-3620 you are required to immediately report any suspected abuse or neglect of a minor to your Supervisor Manager Director Clinical Director or Chief Officer who will assist in making the appropriate report to should be directed to either the local law enforcement agency or child protective services (1-888-SOS-CHILD). Abuse suspected of involving a family member or legal guardian should be reported to child protective services while other cases should be reported to law to:Program Manager and Tenancy Support Specialist SupervisorSupervisory Responsibilities: None

Required Experience:

IC


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A New Leaf helps families and individuals overcome homelessness, domestic violence, and more. We believe in helping families, changing lives.

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