Temporary Housekeeper
Miami Beach, FL - USA
Job Summary
Join the team behind the sparkle and become the heart of exceptional guest experiences. As our Housekeeper you will help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people feel welcome and being part of an outstanding team environment this job is for you!
The Housekeeper ensures all public areas are clean and maintained according to standards. Provides excellence in service for guests and owners while on property responding to guest inquiries and needs. Follows brand standards at all times. Conduct that demonstrates commitment and dedication to our Inspired Hospitality culture is expected to be displayed towards members owners guests and team members at all times.
Temporary position supporting an employee leave of absence (LOA) anticipated to last approximately 3-5 months.
Responsibilities include:
- Cleans rooms including stripping dirty linens vacuuming dusting mopping washing dishes making beds cleaning bathrooms and counters replenishing linen and guest amenities and moving furniture. All work must be completed within an allotted time frame to meet production standards.
- Greets guests and responds to requests immediately with friendly/sincere acknowledgement. Be knowledgeable of resort services activities and local attractions to assist guest inquiries.
- Reports deficiencies in maintaining room in compliance with resort standards.
- Assists co-workers as requested.
- Follows all safety procedures/standards and able to recognize and act in emergency situations.
- Follows key control protocol.
- Maintains cleanliness of carts and ensures supplies and equipment are in a neat and orderly appearance.
- Ensures all assets and supplies for the department are secured in a neat and orderly fashion in storage areas.
- Assists management in maintaining an accurate inventory of housekeeping supplies.
- Able to lift to 50lbs; push/pull cart over 200lbs.
- Perform general cleaning duties in public areas (i.e. wipe down stairwells railings walkways trash rooms maintain all trash bins) and general dusting and deep cleaning of public areas.
- Maintain the cleanliness of the Lobby; ensure all glass doors are clean and spotless.
- Maintain cleanliness and proper stock level of supplies in public area restrooms.
- Reports maintenance deficiencies.
- Perform other duties as assigned by management.
What are we looking for:
- Previous hotel housekeeping experience preferred
- Open and flexible availability including weekends and holidays
- Able to bend stoop walk and lift up to 50 lbs and push/pull/ up to 100 lbs
- Work a full shift (8 hours) walking/standing with or without reasonable accommodation.
- Anticipates customer needs and thinks about how work impacts customers
- Builds confidence in self and others with honest and diligent interactions.
- Ability to communicate effectively with guests in English.
- Ability to tolerate environmental factors such as humidity cold/heat dust and noise.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweeks Americas Greatest Workplaces for Parents & Families. Over the past 30 years the highest honor weve received is the continued loyalty of our Owners Members and Guests. Weve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts call centers and corporate offices.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
Responsibilities include:
- Cleans rooms including stripping dirty linens vacuuming dusting mopping washing dishes making beds cleaning bathrooms and counters replenishing linen and guest amenities and moving furniture. All work must be completed within an allotted time frame to meet production standards.
- Greets guests and responds to requests immediately with friendly/sincere acknowledgement. Be knowledgeable of resort services activities and local attractions to assist guest inquiries.
- Reports deficiencies in maintaining room in compliance with resort standards.
- Assists co-workers as requested.
- Follows all safety procedures/standards and able to recognize and act in emergency situations.
- Follows key control protocol.
- Maintains cleanliness of carts and ensures supplies and equipment are in a neat and orderly appearance.
- Ensures all assets and supplies for the department are secured in a neat and orderly fashion in storage areas.
- Assists management in maintaining an accurate inventory of housekeeping supplies.
- Able to lift to 50lbs; push/pull cart over 200lbs.
- Perform general cleaning duties in public areas (i.e. wipe down stairwells railings walkways trash rooms maintain all trash bins) and general dusting and deep cleaning of public areas.
- Maintain the cleanliness of the Lobby; ensure all glass doors are clean and spotless.
- Maintain cleanliness and proper stock level of supplies in public area restrooms.
- Reports maintenance deficiencies.
- Perform other duties as assigned by management.
Qualifications
What are we looking for:
- Previous hotel housekeeping experience preferred
- Open and flexible availability including weekends and holidays
- Able to bend stoop walk and lift up to 50 lbs and push/pull/ up to 100 lbs
- Work a full shift (8 hours) walking/standing with or without reasonable accommodation.
- Anticipates customer needs and thinks about how work impacts customers
- Builds confidence in self and others with honest and diligent interactions.
- Ability to communicate effectively with guests in English.
- Ability to tolerate environmental factors such as humidity cold/heat dust and noise.
About Company
Hilton Grand Vacations offers career opportunities with great benefits, like highly discounted hotel stays. Learn more.