TEMP Outreach Enrollment Specialist
Northridge, CA - USA
Job Summary
About Us & Why Were Hiring
We empower children youth and families to flourish in vibrant communities.
- Child and Family Guidance Center (CFGC) established in 1962 is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys
- Our mission is to empower children and families to achieve health and well-being through innovative mental health services.
- We serve thousands of children and families annually
- We are inspired by our staff of caring and committed professionals
- We are seeking passionate people to join our team
If our mission resonates keep reading.
- As part of our team you will join us in providing a continuum of prevention early intervention and intensive treatment services to children and families.
- We offer services in our offices at schools and in homes.
- Together we seek to create stronger more resilient communities
- Your role will center around changing lives extending our reach deepening our impact and building meaningful outcomes for those seeking help.
The Position:
We are seeking a FULL-TIME TEMP Outreach and Enrollment Specialist for our Community Family Center. This position reports directly to the Outreach Manager/Supervisor and is primarily responsible for supporting the day-to-day functioning of CHOEUR program activities including Kaiser Community Health Program.
What Youll Do:
- Conducts Health Insurance Enrollment Retention and Utilization efforts for CFGC clients and the community in the San Fernando Valley areas including agency sites schools or other community locations.
- Attend all require trainings for Outreach programs CFGC EHR (AXIOM) Kaiser Community Health Program (KCHP) We have got you covered CHOI data base system and any other CFGC Outreach Program.
- Maintains records regarding number of community contacts applications or other Outreach activities completed.
- Utilize and maintain CHOI data base for families enrolled.
- Contact and follow up with families at least three times to verify enrollment.
- Troubleshoot enrollment process and assist in removing any barriers families encounter during the application process as needed.
- Establishes friendly cooperative rapport with community members and residents.
- Conducts outreach and enrollment efforts in English and Spanish.
- Assists Community Outreach Manager and program staff with all outreach and events in the community.
- Utilize and document in CFGC EHR (electronic health record) for agency clients outreach enrollment and retention activities.
- Participate in Retention and Redetermination efforts including con.
- Hours: Monday-Friday 8:30 am 5:30 pm with one-hour meal period Subject to change based on Centers needs. Some weekends and evening required.
- This is an 8-month temp assignment.
- Fully on-site
- Starting Salary: $24 to $25per hour commensurate on experience.
Qualifications
- Bilingual in English and Spanish required
- Ability to prioritize plan work activities and use time effectively.
- Ability to communicate effectively clearly and concisely in an oral and written manner.
- Must have a good attendance record in addition to being punctual by consistently being on time to work meetings and appointments.
- Computer Proficiency.
- Some college preferred.
- Must be able to read write and speak Spanish and English.
- Must be able to work with little or no supervision plus the ability to work within stringent deadlines.
Were building a diverse inclusive team
- Youre welcome here. We want CFGC to reflect the diversity of our community and flourish together.
- CFGC is committed to Equity Diversity and Inclusion and strives to create a diverse welcoming and supportive workplace.
CFGC promotes professional development and a healthy work-life balance
- Educational Assistance Reimbursement
- Great training/learning opportunities
- Supportive friendly work environment that prioritizes YOU
- Work-life balance flexible time off policies
- Committees and workgroups that always strive to make CFGCs workplace culture the best it can be.
- Premier Benefits including medical dental vision life insurance identity theft protection Tickets at Work discount services and even pet insurance policies!
- Employees in this role may be eligible for the Public Service Loan Forgiveness (PSLF) program
*This job posting includes a summary of duties responsibilities and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center.
Required Experience:
IC