Enter a job title or keyword

Technology Support Specialist II

DPP

Job Location:

Columbia, SC - USA

Monthly Salary: Not provided by the employer

Posted: 15 October 2026 (12 hours ago)

Application Deadline: 12 January 2027

Vacancies: 1 Vacancy

Job Summary

DPP is seeking a Technology Support Specialist II for an opportunity with our client in the healthcare insurance industry.

Work Location: Onsite in Columbia SC
Duration: 12 months
Shift: 6:30AM-6:30PM
Terms: W2 Contract
Work Authorization: US Citizen; must be able to obtain/maintain a low-level (Public Trust) clearance

Position Summary:

Support the Technology Support Center team consisting of 17 technicians and 2 supervisors.
Actively resolve routine to moderately complex technical needs of customers by managing problems and suggesting solutions.
Research resolve and respond to requests received from customers.
Ensure documentation and processes are current as business and technology changes evolve.
May have an in-depth knowledge or experience in specific areas.

Required Qualifications:

Bachelors degree in Computer Science Information Technology or job-related degree;
OR an Associate Degree in Computer Science Information Technology or other job-related degree;
OR 2 years of job-related work experience plus 2 years of technical help desk experience or other job-related experience.
Strong background in technical support within customer service experiences.
Ability to multitask.
Ability to troubleshoot.
Strong communication skills.

Preferred Qualifications:

Citrix
VPN
Microsoft Products (Outlook Teams)

Interested Learn more:
Click the apply button to learn more about this position (#26-01291).

DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents. DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry. EOE/AA/V/D

Required Experience:

Apply Now