Technology Support Engineer

Title: Technology Support Engineer

Location: Hartford CT (Onsite)

Duration: 11 Months

Key Responsibilities:

• AIX Administrator (Level 2) Administer and support AIX 7.1/7.2 on IBM Power systems including system configuration filesystem management user administration and OS hardening.
• Own L2 incident management performing advanced troubleshooting for OS filesystem boot SAN related and application impacting issues; conduct root cause analysis and resolution.
• Execute AIX patching and maintenance using NIM including TL/SP updates OS upgrades prechecks execution and post implementation validation.
• Administer VIOS environments including vSCSI/NPIV configuration SEA networking backups (mksysb) recovery upgrades and connectivity troubleshooting.
• Manage and support PowerHA (HACMP) clusters including health checks failover/fallback activities DR drills and cluster issue resolution.
• Perform change management activities including preparation and execution of standard and emergency changes risk assessment rollback planning and release support. Support storage and filesystem operations including SAN attached disks multipathing GPFS basic administration and coordination with storage teams.
• Participate in infrastructure initiatives such as SAN migrations firmware upgrades DC/DR activities audits (PCI/SOX) and platform remediation tasks.
• Maintain technical documentation runbooks SOPs and environment details; provide knowledge transfer and guidance to L1 teams.
• Collaborate with application network storage and L3/SME teams to ensure platform stability and meet SLA commitments.
• Provide on call and weekend support as required for production systems and critical changes.
• Will there be travel if so will the project cover expenses: No travel if required in some situation then yes project will cover

Key Skills: AIX 7.1/7.2 IBM Power VIOS PowerHA