Technology Enablement Specialist
Seattle, WA - USA
Job Summary
Job Title:Technology Enablement Specialist
Department:Technology
Reports To: Director ofTechnology
FLSA Status: Non-Exempt
On-Site: Yes
When Needed:As soon as possible
Pay Range: $70000-$80000
Who Thrives at Bush
You find joy in working with students and alongside a passionate thoughtful community of educators. You believe deeply that learning is most powerful when it is experiential and when students learn by doing exploring and reflecting rather than simply being told what to know and remember. You are invested in the growth of children as whole people supporting their curiosity sense of purpose and capacity to contribute meaningfully to their communities both within and beyond the classroom. You are a lifelong learner who welcomes both support and challenge and you are excited by the opportunity to continue developing your craft in a collegial reflective environment. You are energized by contributing your skills and ideas making a meaningful impact and being part of something larger than yourself.
Who We Are
Founded in 1924 andlocatedin Seattles Madison Valley neighborhood The Bush School is an independent school serving students from Kindergarten through Twelfth Grade. Bush offers a rich intellectually engaging program grounded in experiential learning designed tospark instudents of diverse backgrounds and talents a passion for learning accomplishment and contribution to their communities. Our curriculum challenges students to think deeply and creatively preparing them to thrive in future endeavors whileremainingrooted in the schools longstanding core values.
We are committed to fostering an inclusive and diverse community in which every individual can say I belong. We seek educators and staff who are passionate about their work highly skilled in their practice and who bring a wide range of perspectives and experiences to our community. We believe deeply in the role education and diverse learning environments play in advancing equity inclusion and a shared sense of responsibility for one another.
Position Summary/Overview:
This role is fast paced and carries theday-to-daysupport that keeps everyone working as best they can handling walk-ins emerging-technology triage day-to-day printer management classroom/AV break-fix and front-line event support. The technology enablement specialist turns recurring problems into permanent fixes through documentation training and small projects.
Responsibilities:
ServiceDesk& Front-LineSUPPORT
Work assigned FMX tickets to resolution; deliver Tier 1 / Tier 2 support for faculty staff and students
Be thefirst in-roomresponder for walk-ins and the first hands-on triage foremerging technologyrequests.
Reduce repeat tickets by turning fixes into knowledge-basearticles and short training.
Devices Printers& AV
Own day-to-day printer / MFP fleet managementsupplies vendor coordination reliability; support the Director of Technologys move to cloud print management.
Classroom and non-classroom AV break-fix (panels projection audio); escalate cabling/network to the Network Administrator.
Provide front-line event AV setup and support in the team coverage rotation.
Own student device repair and loaner program (warranty tracking damage workflow).
FacultyEnablement Systems& Documentation
Lead new-hire IT onboarding and recurring drop-in training.
Day-to-day administration of Canvas and Otus; validateAuthentica-driven account provisioning.
Day-to-day SaaS license administrationtrack subscriptions surface renewals right-size with the Director of Technology.
Build andmaintainthe team and faculty knowledge base and operational runbook.
Shared Team Responsibilities
Share evening/weekend event coverage and the summerdevice-imaging cycle with the team.
Requirements
3yearstechnology support ideally K-12 independent school or higher education.
Practical fluency across macOS/iOS Windows and ChromeOS; user-level comfort with an MDM (Jamf Intune or Google) and an identity platform (Entra Google or Okta).
LMS administration (Canvas Otus or equivalent); printer/MFD fleet experience; comfortableworkinga ticketed service desk.
Strong communicator who translates technology for non-technical users; ownership mindset; mission-aligned and service-oriented.
Willing to staff occasional evening/weekend events.
Bachelors preferred; equivalent experience considered.
Additional Requirements:
Have a current Adult and Children CPR First Aid and AED Certification (or receive one soon after hire date)
Meet the schools standards when completing two separate background screenings
Stamina: Ability to stand and walk for extended periods manage long days and support body with core muscles.
Fine Motor Skills: Using hands to grasp move or assemble small objects (e.g. papers writing).
Sensory: Clear hearing and vision
Ability to sit and keyboard for up to 8 hours perday & lift upto 30 pounds (file boxes).
DISCLAIMER:
The information presentedindicatesthe general nature and level of work expected of employees in this
classification. It is not designed tocontain or to be interpretedasa comprehensive inventory of all duties responsibilitiesqualificationsandobjectivesrequired of employees assigned to this job. As an adaptive organization responsibilitiescan and willchange in alignment with greaterefficiencyand mission metrics.
HOW TO APPLY
Applicants interested in applying for this opportunity should visit our website at and navigate to the employment section of the website (found under the About Bush tab) foradditionalinformation/instructions.
If you are interested in working at The Bush School but this positiondoesntfit your talents please visit our website foradditionalopenings:. While wesincerely appreciateall applications only those candidates selected for interview will be contacted.
The Bush School is an Equal Opportunity Employer
The Bush School does not discriminate in matters of employment recruitment admission or administration of any of its programs on the basis of race color creed religion sexual orientation national or ethnic origin disability gender gender identity gender expression or genetic information.In addition The Bush School does not discriminate in matters of employment based on the basis of age or marital status.
*This position requires applicants to be at the time of application legally authorized to work in the United States. The Bush School does not offer visa sponsorship for this position and will not consider applicants whorequirevisa sponsorship.
Required Experience:
IC
About Company
Located in Seattle, Washington, The Bush School is an independent, coeducational day school enrolling students in grades K-12.