Technology Coordinator Part-Time

The Ashtabula County Educational Service Center has a position open for a Part-Time Technology Coordinator

Job Summary
The Technology Coordinator will manage maintain and secure the districts information technology infrastructure. This roleis focused on core IT services network management hardware support and daily helpdesk operations. The ideal candidate
is a proactive problem-solver with expertise in managing the diverse technologies typical of a modern K-12 environment.

Required Qualifications:

• Three years of experience in IT systems or network administration preferred
• Hands-on experience managing the specific technologies listed: Active Directory Google Workspace Networking Gearetc.
• Experience in helpdesk management and providing direct end-user technical support
• Strong analytical and problem-solving skills with the ability to manage multiple priorities and projects simultaneously
• Excellent communication skills both technical and non-technical to interact effectively with all members of the schoolcommunity (students teachers administrators vendors)

Essential Duties and Responsibilities

• IT Operations and Helpdesk Management
• Manage the daily operations of the districts IT helpdesk prioritizing support tickets and ensuring timely resolution oftechnical issues for staff and students
• Develop and enforce service level agreements (SLAs) for technical support
• Oversee the deployment management inventory and lifecycle of end-user devices including Chromebooks iPads andMicrosoft Windows computers
• Administer and maintain core infrastructure services
• Manage network components including CISCO Switches and Wireless LAN (WLAN) environment
• Oversee the LAN (Local Area Network) infrastructure
• Implement and manage cybersecurity measures including anti-virus software and firewalls to protect district data andsystems

Hardware & Peripheral Management:

• Install configure and maintain various classroom technologies including interactive panels projectors and multi-function printers (MFDs)
• Manage specialized district systems camera DVRs for surveillance and VOIP phone systems for communication

Software & Platform Management:

• Administer device management platforms
• Provide support for standard productivity software including the Microsoft Office suite
• Coordinate with external vendors for hardware repairs software licensing agreements and procurement of newtechnology assets

Planning and Compliance:

• Assist in the development and implementation of the districts technology plan and budget with a focus on infrastructurereliability and security
• Ensure all technology operations comply with relevant educational regulations including data privacy laws (e.g. FERPACOPPA)

Working Conditions and Physical Requirements:

• Primarily indoors in a school environment
• Ability to lift and move computer equipment including servers switches and peripherals (up to 50 pounds)
• Occasional evening or weekend work may be required for system maintenance and upgrades
• Occasional exposure to blood bodily fluids and tissue
• Occasional interaction among unruly children
• Occasional requirement to travel
• Occasional evening/weekend/summer work
• Frequent requirement to sit stand walk talk hear see read speak reach stretch with hands and arms crouch climbkneel and stoop

The Ashtabula County Educational Service Center is an equal opportunity employer. This job description identifies generalresponsibilities and is not intended to be a complete list of all duties performed. This document is subject to change inresponse to student demographics staffing factors funding variables modified operating procedures and other unforeseenevents.

Required Experience:

IC