Technical Writer III

At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.

As a member of theF5 Documentation team your focuswill beondeveloping andmaintainingdocumentation forthe F5 Application Delivery and Security Platform.

Technical Writers at F5 are responsible for designing developing publishing and maintaining technicalcontent that supports customers in the use of F5 products and services. We partner with Product Managers Engineers User Experience Designers and other stakeholders to build a deep understanding of the customers needs andtoadvocate for them in design and development discussions. Technical Writersare uniquely positioned to see the big picture and connect the dots between features to tell a complete story about how and whyto usea product.

Responsibilities

• Manage technical documentation projects from design to release ready working with stakeholders toidentify scope and prioritize deliverables and releasetimeframes.

• Leverage cross-functional relationships with key stakeholders to understand business needs defineproblemsand ensure document development aligns with businessobjectivesand priorities.

• Collaborate with the Product team to gather requirements and provide input on user interface design user experience and documentation integration.

• Partner with Engineering Product UXDesign Quality Assurance Customer Success etc. to create content to support F5 products.

• Organize andfacilitatethecontent review process. Review and edit technical documentation for accuracy completeness and adherence to style guidelines ensuring that content meets quality standards and requirements.

• Serve as a subject matter expert in technical writing principles methodologies and tools advising on best practices and standards.

• Use git to manage source code as well as to giveand receivepeercode reviews.

• Participate inteamefforts like style guidedevelopmentcontent strategy &contentaudits.

Knowledge Skills and Abilities

We are looking for someone who is confident in their ability to work independently. Your communication skills are commendable. Youcandistill extremely technical concepts into documentation that isengaging empathetic andeasy to understand.

Youre a great collaborator who is comfortable working in diverse geographically distributed teams. You have excellent teamwork skills including a desire to help others grow their own abilities. You enjoy learning new things and are an avid information gatherer.

In addition were looking for a few key technical requirements that will help you excel:

• experience with Linux systems and the command-lineinterface;

• experience with container technologies using Docker andKubernetes; application deliverynetworking and related concepts;and/or service provider networking;

• understanding of web technologies (e.g. HTTP REST JSON); and

• experience with cloud technologies -- both public and private -- such as AWS Azure GCP and VMware vSphere.

Qualifications

• BA or BS degree in Technical Communications Writing English or a related area -- or -- equivalent experience

• At least three years technical writing experience

What you can expect from us

TheF5 Docsteam is spread across time zones from the Western US to India. We support and respect each other we help each other learn and grow and we are opinionated about the Oxford comma. We love staying up-to-speed with the latest developments in technical writing and docs as code.We have the freedom to try new things and to fail and to brush ourselves off and try again.Ifyourenodding your head enthusiastically right about nowwedlove to hear from you!

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