Technical Support Specialist 3
Job Location:
Salt Lake, UT - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Technical Support Specialist 3
FT / PT Status Full-Time
Benefits EligibilityThis position is eligible for a full benefits package.
Salary $35.83 - $61.69 Hourly Wage
Remote Work / In-Office In-Office / On-Site
Recruiter Desi Crane
Application Deadline 11/2/2026*
*This job posting may close at any time after the minimum advertising period of three (3) business days has passed should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.
Key Responsibilities The Tech Support Specialist 3 performs advanced technical work that requires independent judgment initiative and a strong understanding of complex IT systems. This role supports maintains troubleshoots and enhances the offices technology infrastructure. This is an at-will position. Key Responsibilities Independently diagnose and resolve advanced technical issues involving hardware software operating systems networks servers cloud services telecommunications storage systems mobile devices and security technologies. Plan implement configure administer and optimize IT systems and services to ensure reliability performance and security. Evaluate existing and emerging technologies identify office needs and recommend solutions related to hardware software network infrastructure security and overall technology lifecycle management. Serve as a senior technical resource and escalation point for office staff and tech support personnel. Administer and support core systems including: o Network infrastructure o Windows servers and Active Directory o Microsoft 365 and Azure o Virtual desktop systems o VPN services o Storage and backup systems and archival workflow o Mobile device managment o Network cameras and physical network hardware o Conference room technology and enduser devices Lead or participate in technical projects such as system implementations upgrades migrations and technology deployments. Provide technical guidance training and mentoring to junior support staff. Coordinate work with vendors contractors and other technical resources. Monitor systems and infrastructure to identify performance availability capacity configuration and security issues and take corrective action. Analyze recurring technical incidents to identify root causes and implement permanent or preventative solutions. Work with limited supervision evaluating complex technical issues prioritizing multiple tasks and implementing solutions that balance security reliability performance operational needs and cost. Handle sensitive and confidential information while maintaining strict security access controls and data protection practices. Participate in the development and implementation of technical standards procedures configurations and best practices. Develop and maintain technical documentation system diagrams configuration records procedures inventories and knowledge-base resources. Participate in emergency response disaster recovery business continuity and technology recovery activities. Maintain awareness of emerging technologies cybersecurity threats vulnerabilities and industry practices and recommend improvements when appropriate.
Qualifications
About the Role
Location
160 East 300 South
Salt Lake City Utah 84111
United States
Background Check Required You must successfully pass a criminal history check.
Drug Test Required No
Schedule Code AG - Employees at the Attorney Generals Office
Why You Should Join Our Team
In Utah we believe hard work is important but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah click here. Other benefits may include:
- Job Stability: Enjoy the security and reliability of employment within a well-established organization.
- Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
- Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
- Supportive Work Environment: Be part of a team that values cooperation strong work ethics and mutual support.
The Office of the Utah Attorney General
If you are looking to make a meaningful impact while working in a dynamic fast-paced legal environment the Attorney Generals Office offers a unique opportunity. As counselors protectors and stewards the Office plays a vital role in defending both the U.S. and Utah constitutions protecting residents and preserving the resources that make Utah special. Youll contribute to upholding justice advising state agencies and safeguarding the rights and interests of Utahs citizens. With responsibilities ranging from prosecuting corporate misconduct to enforcing public lands policy and supporting childrens justice initiatives your work here will be both diverse and rewarding. Join a team dedicated to serving the public and advancing the cause of justice in Utah.
EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. For accommodations please contact .
Required Experience:
IC
