Technical Solutions Consultant (PrePost Sales)

Technical Solutions Consultant (Pre/Post Sales)

Skimmer is on a mission: to modernize the pool and spa service repair and construction industry. Were a private equity-backed company with 7000 customers using Skimmers pool service platform to transform their businesses. But were not stopping there (there are over 70000 pool service companies in this surprisingly large niche space).

Our customers love us almost as much as we love them (check out our reviews and our NPS score of 68!)

We are currently #615 on the Inc. 5000 list of fastest-growing companies (#74 in Texas and #63 in Software!) on the Deloitte Fast 500 one of Built In Austins Best Startups ABJs 6th Fastest Growing Company and most importantly one of Austins Best Places for Working Parents for the last 5 years. Were proud of the incredible company weve built and were just getting started.

Were looking for big thinkers with small egos so lets dive in!

• Realize our customers success is our success.

• Build humble diverse teams who have fun winning.

• Drive results with urgency.

• Earn trust through transparent communication.

We are hiring a Technical Solutions Consultant to drive our enterprise motion as we move up-market. This role is central to winning larger pool pros and PE-backed companies supporting our Revenue and Customer Success teams by ensuring successful solution design onboarding and adoption for our most complex and high-value customers.

Reporting to our VP Revenue you will act as a trusted technical advisor for enterprise prospects translating complex business needs into scalable solutions. Your primary KPI will be increasing our win rate and market share within the enterprise segment.

Pre-Sales & Revenue Support

• Partner with AEs to lead technical discovery for enterprise accounts aligning sophisticated workflows and data requirements with platform capabilities

• Deliver tailored demos and deep-dive solution sessions for PE-backed companies and large-scale pool organizations

• Translate APIs integrations and data flows into compelling outcome-driven narratives for technical and non-technical stakeholders

• Own RFP/RFI responses and technical validation to accelerate deal cycles

• Evaluate complex integrations (e.g. NetSuite Sage etc) and guide solution approach tradeoffs and risk

• Build PoCs that prove value quickly and de-risk adoption

Solution Architecture & Data Strategy

• Turn customer requirements into scalable real-world solution designs

• Define clear boundaries between out-of-the-box capabilities and custom work

• Scope data migrations (historical data deduplication rollups) with a focus on feasibility and speed-to-value

• Advise on reporting strategies (dashboards exports APIs) that balance flexibility and scalability

Post-Sales & Expansion

• Ensure a smooth handoff from sales to implementation for complex deals

• Spot expansion opportunities by aligning new use cases with product capabilities

• Guide customers toward deeper adoption and measurable ROI

Enablement

• Diagnose technical issues to engage Engineering as needed

• Build reusable demos playbooks and assets that reduce friction across the sales cycle

• Enable Sales and CS with training and clear technical narratives

• Partner with Product to surface gaps trends and customer feedback from the field

• Significantly move the needle on enterprise win rates and deal velocity through expert technical storytelling

• Ensure seamless transition from sale to implementation across new product lines

• Drive enterprise customer confidence in adopting bundled and embedded solutions across multi-regional operations

• Influence product roadmap by surfacing real-world customer feedback and technical gaps

• Demonstrated experience in Solutions Consulting Sales Engineering or Technical Consulting within B2B SaaS products ideally supporting a vertical trade industry

• Experience supporting both pre-sales and post-sales customer lifecycles

• Strong ability to communicate technical concepts to both technical and non-technical audiences

• Comfort with using AI (Claude preferred) to personalize information scale operations and build faster

• Hands-on experience with APIs integrations and system architecture design

• Proven ability to manage multiple stakeholders across Sales Product and Customer Success

• Comfortable operating in fast-paced evolving product environments

• Understanding of the needs of trades businesses and the benefits of vertical SaaS solutions

You bring experience or solid exposure to our tech stack

• We use Hubspot Intercom (Fin) Nooks and Attention across our CS/Revenue teams

• Skimmer is built in C#.Net and MS SQL Server and runs on Azure

• We integrate with Stripe & QuickBooks Pro

• Experience supporting multi-product or platform-based SaaS solutions

• Familiarity with onboarding workflows data mapping or implementation processes

• Prior exposure to usage-based or add-on product monetization models

• Be part of building and scaling new product lines from the ground up

• High visibility role with direct impact on revenue and product direction

• Collaborative environment across GTM and Product teams

• Opportunity to shape how solutions engineering evolves within the organization

• Competitive base pay bonus potential

• Generous medical dental and vision plans (we pay 100% of your premium and 50% of your dependents)

• Fantastic culture with a very strong eNPS- we work hard celebrate wins and learn as we go to always be improving to benefit our customers.

• Immediate access to 401(k) with company match

• Flexible PTO (MINIMUM of 10 days required every year)

• 12 weeks paid parental leave for birthing parent 6 weeks paid leave for supporting partner

• Remote work friendly

• Comprehensive learning and development budget

• A manager dedicated to your development

At Skimmer we are deeply committed to building a diverse and inclusive workplace (its in our values). Were proud to be an equal opportunity employer seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression family status marital status sexual orientation national origin genetics neurodiversity disability age or veteran status or any other non-merit based or legally protected grounds.

We also acknowledge that there is no perfect candidate - if you fulfill the majority of these requirements believe this is a role you would be excited about on a daily basis and resonate with our culture we encourage you to apply.

Skimmer has downtown office spaces in Austin TX and Toronto ON and remote-first employees around the US. Right now we can hire hybrid employees in Austin and Toronto or remote employees in the following states: Alabama California Florida Georgia Illinois Indiana Kansas Kentucky Maryland Michigan North Carolina Ohio Oregon Rhode Island Tennessee Texas and Virginia.

Required Experience:

Contract