Technical Service Engineer
Job Location:
Chicago, IL - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job title:
Senior Technical Service Engineer
Location:
United States (Remote with 3050% regional travel)
At Johnson Matthey your work will matter. As a Senior Technical Service Engineeryoulljoin a world leader in platinum group metals with over 200 years of history. Using advanced metals chemistryyoullhelp tackle the worlds biggest challenges - cutting emissions powering modernlifeand supporting lifesaving technologies - by applyingrefiningand recycling metals that matter for a healthier more sustainable circular future.
The role:
As a Senior Technical Service Engineer you will help drive our goals by:
Acting as the primary technical contact for customers across the AMOG (ammoniamethanoland other gases) catalyst portfolio providing expert support and guidance
Delivering technical service through customer visits audits troubleshooting and remote support to address both routine and complex plant and catalyst issues
Partnering closely with Sales and Technical Service colleagues to support evaluationsprojectsand customer requirements
Representingthe technical voice of the customer by feeding insights and market intelligence back into the business
Managing andprioritisingtechnical activities independently to meet business-critical timelines
Expanding technical capability beyond coreexpertiseto support a broader range of catalyst technologies
Key skills that will help you succeed in this role:
Degree in Chemical Engineering or a related scientific or technical discipline
Experience in catalysts absorbentschemicalsand/or additives within industrial environments
Strong knowledge of chemical plantsrefineriesor related process industries
Proven customer-facing experience with the ability to communicate complex technical concepts clearly
Ability to work independently manage priorities and drive continuous improvement
Eligibility for a Transportation Worker Identification Credential (TWIC) and ability to enroll in DISA
Even if you only match some of the skillswedlove to hear from you to discuss further!
What we offer:
We make sure salaries are faircompetitiveand aligned to individual rolesexperienceand responsibilities. We also support hybrid and flexible working and offer comprehensive employee benefits including health lifedisabilityand retirement plans that support our employees financial and physical wellbeing such as:
Retirement Savings (401K Match plus anadditionalEmployer Contribution)
20 daysannual PTO (varies for shift-based roles)
Life and Disability Insurance
Health Insurance (Medical Prescription Dental and Vision)
Voluntary Benefits
Wellbeing Programs and Incentives
Tuition Assistance
Parental Leave
Ready to make a meaningful impact on your career and the environment Join us and help shape a sustainable future while advancing your career!
At JM inclusivity is central to our values. We create an environment where everyone can thrive embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.
For any queries or accessibility requirements please contact We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential and your feedback is welcome to help us provide an accessible and positive recruitment experience.
How to apply:
If you have the necessary skills and experience to join our team please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.
If you are already a Johnson Matthey Employee please visit the internal careers site to apply: Find Jobs - Workday ()
All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice
You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.
We appreciate the time and effort taken in completing an application.
By applying for this role and creating an account you are agreeing toJohnson Matthey Privacy Notice
Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex race disability age sexual orientation marriage or civil partnership pregnancy or maternity religion or belief.
Required Experience:
IC
About Company
Johnson Matthey is a global leader in sustainable technologies, catalysing the transition to net zero. Our vision is for a world that’s cleaner and healthier, today and for future generations.
