Technical Project Delivery Director

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About Your Role

As a Project Delivery Director within Fiserv Technology Services (FTS) you will lead the project and program management function for a portfolio of strategic technology initiatives. You will drive consistency governance delivery excellence and organizational maturity across project and program management practices while developing high-performing teams that enable successful business outcomes. This role partners closely with business and technology leaders to ensure projects are delivered efficiently compliantly and in alignment with Fiserv standards and strategic priorities.

What youll do:

• Lead coach and develop a team of project and program managers fostering a culture of accountability continuous improvement and delivery excellence
• Provide oversight for a portfolio of technology projects and programs ensuring successful execution stakeholder satisfaction and alignment with enterprise objectives
• Drive adoption and continuous improvement of Fiserv project program and portfolio management frameworks methodologies templates and governance processes
• Partner with business and technology leaders to manage portfolio demand staffing plans resource capacity prioritization risks and escalations
• Establish quality controls stage gates and portfolio review mechanisms that improve transparency predictability and delivery outcomes
• Deliver executive-level reporting on portfolio health performance dependencies risks and strategic initiatives
• Lead organizational change initiatives that advance project management maturity operational efficiency and cross-functional collaboration
• Manage portfolio budgets forecasting activities and strategic programs while ensuring compliance with Infrastructure Delivery Lifecycle (IDLC) standards

Experience youll need to have:

• 10 years of experience leading large-scale projects programs or portfolios within complex enterprise environments
• Experience overseeing project and program delivery across a broad portfolio of technology initiatives
• 5 years of people leadership experience including talent development performance management workforce planning and coaching
• Deep expertise in project program and portfolio management methodologies governance frameworks and best practices
• Proven success driving organizational change and increasing project management maturity across large enterprises
• Experience with resource management capacity planning budgeting and forecasting
• Strong executive communication stakeholder management and decision-making skills with the ability to influence across organizational boundaries
• Bachelors degree in computer science or a relevant field or an equivalent combination of education work and/or military experience

Experience that would be great to have:

• Project Management Professional (PMP) certification
• Experience implementing or enhancing PMO governance frameworks and delivery methodologies
• Expertise with enterprise project and portfolio management tools
• Financial services fintech or large-scale technology services experience
• Experience leading strategic transformation or operational excellence initiatives

How youll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech this role is on-site Monday through Friday
• This role requires flexibility to work overtime that includes weekends and holidays
• This role requires use of a computer and audio equipment

Travel:

• Approximately 5-10% travel off-site or to other office locations may be expected

Sponsorship:

• In order to be considered you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Massachusetts Maryland Minnesota New Jersey New York Nevada Rhode Island Vermont Virginia Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.