Technical Program Manager, Product Trust

Harvey


Job Location:

San Francisco, CA - USA

Monthly Salary: $ 185 - 278
Posted on: 13 days ago
Vacancies: 1 Vacancy

Department:

Security

Job Summary

Why Harvey

At Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 1500 customers in 60 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.

Our team moves fast takes ownership and is deeply committed to the mission operating with intensity staying close to our customers and pushing each other for excellence. We live by three values: Decisiveness Simplicity and Jobs Not Finished. We act quickly on clear judgment over perfect information we believe simplicity is what scales and were never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive wed love to build with you.

At Harvey the future of professional services is being written today and were just getting started.

Role Overview

Some of the worlds largest companies and their law firms use Harveys AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster understand the big picture and tackle more complex challenges in less time.

Our customers depend on us to deliver a secure trustworthy and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.

In this role youll report to the Head of Trust and work at the intersection of AI security compliance and product trust a rare combination at a company defining what responsible AI in legal looks like. Youll collaborate extensively across Engineering Product Security Product Legal and Sales to build operate and continuously improve the programs that make Harveys platform trustworthy at enterprise scale.

What Youll Do

  • Manage the end-to-end security and compliance review process for new features including intake / planning resource engagement performing risk analysis documenting trade-off decisions and ensuring critical requirements for information security and AI risks (model behavior safety regulatory exposure) are addressed.

  • Act as a representative for the Security team to cross-functional teams and leadership synthesizing risk reviews and threat models into formal security risk narratives and reports before major launches.

  • Collaborate with Product Security and Infrastructure Security teams to integrate new Product Trust requirements and drive improvements into engineering release and change management processes.

  • Develop customer-facing security and privacy enablement content (e.g. materials FAQs positioning) attend customer security review calls and manage technical security escalations from major customers.

  • Lead audit and certification readiness projects for key features and teams.

  • Support and address other priority Trust Risk and Compliance initiatives as they are prioritized.

What You Have

  • 7 years in Information Security with significant program management experience in product or engineering contexts ideally including roles where you defined and built programs not just maintained them.

  • A strong foundation across a broad range of AI Governance Risk and Safety (AI GRS) implications security and compliance topics.

  • 1-2 years experience leveraging AI models to drive program efficiencies (e.g. automating risk assessment or compliance gap analysis).

  • Proven ability to communicate complex technical and regulatory topics and write strong technical compliance requirements for diverse audiences (engineers lawyers customers and GTM).

  • Excellent organizational skills including the ability to manage external contractors and vendors.

  • A customer-centric mindset with a drive for process simplification.

  • A builders mindset and comfort with ambiguity Harvey ships fast the AI regulatory landscape is still being written and this role requires both strong judgment and the ability to create structure where none yet exists.

Compensation

$185400 - $278000 USD

Depending on your location an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.

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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing


Required Experience:

Manager

Why HarveyAt Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.This is a rare chance to help build a generational compa...

About Company

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Professional Class AI – Harvey is the platform built to meet the standards of the world’s leading professional service firms.

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