Technical Program Manager, Platform & Infrastructure

Harvey


Job Location:

San Francisco, CA - USA

Monthly Salary: $ 188 - 278
Posted on: 6 days ago
Vacancies: 1 Vacancy

Department:

Engineering

Job Summary

Why Harvey

At Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 1500 customers in 60 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.

Our team moves fast takes ownership and is deeply committed to the mission operating with intensity staying close to our customers and pushing each other for excellence. We live by three values: Decisiveness Simplicity and Jobs Not Finished. We act quickly on clear judgment over perfect information we believe simplicity is what scales and were never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive wed love to build with you.

At Harvey the future of professional services is being written today and were just getting started.

Role Overview

We are looking for a Staff Technical Program Manager Platform & Infrastructure to drive Harveys most critical platform and infrastructure programs as the business scales. You will be the connective tissue across Core Infrastructure Backend Platform and product engineering teams and cross-functional teams such as Security and Finance owning the multi-quarter horizontal initiatives that define how Harvey scales: cloud migrations cost optimization capacity and performance planning BYOC and the buildout of Harveys internal platform foundations. You will be going deep technically with senior platform and infrastructure engineers aligning EMs and execs around durable plans and driving programs from ambiguous mandate through measurable delivery.

What Youll Do

  • Own end-to-end execution of Harveys most strategic platform & infrastructure programs including cloud migrations infrastructure cost optimization capacity planning BYOC and the buildout of the new Backend Platform teams foundations partnering deeply with Infra and Platform leadership.

  • Lead Harveys infrastructure cost program: establish ownership accountability and reporting mechanisms across engineering teams; partner with Finance on forecasting and unit economics.

  • Drive horizontal platform & infrastructure initiatives end-to-end coordinating across engineering security and GTM teams as needed to unblock execution and align stakeholders.

  • Own structured engagement with strategic external vendors (AWS Azure OpenAI Anthropic) including capacity commitments contract optimization escalation paths and joint planning.

  • Define measure and report on platform & infrastructure health metrics (cost capacity headroom migration progress platform adoption reliability SLOs) and hold the org accountable for sustained improvement.

  • Identify systemic gaps in platform maturity infrastructure planning capacity and observability; convert findings into structured multi-quarter roadmaps with clear owners milestones and risk surfacing.

  • Run the operating cadence for platform & infrastructure programs: working groups steering reviews exec readouts and risk reviews. Make program status legible to leadership without creating overhead for engineering teams.

  • Partner with senior ICs and EMs to evaluate architectural tradeoffs sequence dependencies across teams and unblock execution when programs hit friction.

What You Have

  • 8 years of experience in technical program management with a track record of driving large ambiguous multi-quarter platform or infrastructure programs to completion at scale.

  • Deep technical fluency in core platform and infrastructure domains: cloud platforms (AWS Azure GCP) Kubernetes databases networking observability CI/CD and platform/service frameworks. You dont need to write production code but you read system designs critically and push back substantively.

  • Experience driving at least one of: a cloud migration at scale a major infrastructure cost program with measurable financial impact an internal platform buildout or a comparably large horizontal platform/infrastructure initiative.

  • Demonstrated ability to lead and influence senior engineering stakeholders including Staff ICs engineering managers and executive sponsors without direct authority.

  • Excellent written and verbal communication with a particular ability to distill complex technical tradeoffs into crisp narratives for exec audiences and across functions.

  • A track record of building durable mechanisms (review forums metrics operating cadences) that outlive any individual program and scale with the org.

  • Comfort with ambiguity. Youre energized by problems that arent yet well-defined and where the first step is to scope the problem itself.

  • Bachelors degree in Computer Science Engineering or related technical field.

Bonus Points

  • Experience driving infrastructure cost programs in a high-growth environment (target metrics like cost per tenant infrastructure as % of revenue).

  • Experience leading a cloud migration BYOC rollout or major platform consolidation end-to-end.

  • Experience standing up or scaling an internal platform / developer experience function from the ground up.

  • Experience managing strategic vendor relationships with hyperscalers (AWS Azure GCP) or foundation model providers (OpenAI Anthropic).

  • Familiarity with the modern infra stack at scale: Terraform Kubernetes service meshes data platforms and observability tools (Datadog Prometheus Grafana).

  • Prior experience as an engineering manager platform/infrastructure engineer or SRE before moving into program management.

Compensation

$188000 - $278000 USD

Depending on your location an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.

#LI-AK1

Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing


Required Experience:

Manager

Why HarveyAt Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.This is a rare chance to help build a generational compa...

About Company

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Professional Class AI – Harvey is the platform built to meet the standards of the world’s leading professional service firms.

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