Technical Program Manager

About Us:

ImageTrend LLC. is dedicated to connecting lifes most important data in the healthcare and emergency response community. We deliver software solutions data analytics and services for EMS hospitals community paramedicine (CP) critical care fire and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation its clients and providing world-class implementation and support is unsurpassed. Based in Eagan MN ImageTrend combines business analysis creative design and data driven architecture to offer scalable solutions and strategies for today and the future.

Employment at ImageTrend is not just about doing a job; its about being a part of a community. We are top-notch talent passionate about making a difference through the work we do together!

Description:

Under the direction of the Sr. Manager PMO the Technical Program Manager (TPM) leads complex cross-functional technical programs and strategic initiatives that drive business outcomes and improve engineering execution. This role partners closely with Engineering Product Management Quality Assurance DevOps Architecture Security Customer Success and business stakeholders to plan coordinate and deliver large-scale technology initiatives from concept through production deployment.

The Technical Program Manager serves as a bridge between technical and business teams ensuring alignment across priorities dependencies risks timelines and delivery objectives. This role combines technical expertise with strong program management capabilities to facilitate collaboration drive execution communicate effectively with stakeholders at all levels and continuously improve delivery processes and operational excellence.

U.S. citizenship is a prerequisite for this role as only U.S. citizens are eligible as part of the FedRAMP Critical Access requirements central to this position.

What Youll Do:

• Lead multiple concurrent technical programs and strategic initiatives across Engineering Product and Technology organizations ensuring alignment with business objectives and organizational priorities
• Develop and maintain program roadmaps milestones delivery plans governance processes success metrics and executive reporting mechanisms
• Coordinate cross-functional teams to manage technical dependencies resource planning risks issues and competing priorities while driving timely resolution and execution
• Establish clear ownership accountability communication channels and escalation paths across teams to ensure successful program executions
• Facilitate planning sessions technical reviews release readiness activities retrospectives and post-implementation assessments to support successful program delivery
• Partner with Engineering Product Management QA DevOps Security and Architecture teams to ensure effective collaboration throughout the Software Development Life Cycle (SDLC)
• Monitor program health through key performance indicators (KPIs) dashboards status reporting and executive communications to ensure commitments are achieved and expected outcomes are delivered
• Translate technical concepts risks and recommendations into business-focused communications for stakeholders and leadership teams
• Champion Agile methodologies project governance standards release management processes and continuous improvement initiatives that enhance quality predictability efficiency and delivery velocity
• Prepare executive presentations steering committee materials decision frameworks and strategic recommendations to support organization planning and decision making
• Support the adoption and optimization of tools workflows reporting frameworks and operational best practices that improve program and engineering team effectiveness
• Build strong relationships across technical and business teams while influencing outcomes and decisions without direct reporting authority
• Travel to orientation industry or company events or other onsite meetings as required
• Perform additional duties or tasks as assigned

Requirements:

• Bachelors degree in Business Administration Computer Science Project Management Information Technology or a related field or the equivalent combination of education and relevant experience
• Demonstrated professional experience in Technical Program Management Program Management Engineering Management Project Management or a related discipline; preferably supporting enterprise software development or SaaS organizations
• Demonstrated ability to manage multiple concurrent programs while balancing priorities dependencies schedules risks and stakeholder expectations
• Demonstrated experience leading large-scale cross-functional technical programs in Agile software development environments
• Strong knowledge of Software Development Life Cycle (SDLC) methodologies Agile and Scrum practices software architecture concepts APIs system integrations cloud platforms (Azure AWS or GCP) and DevOps/CI-CD practices
• Proven experience utilizing delivery and project management tools such as Azure DevOps Jira Confluence GitHub or similar platforms
• Strong written and verbal community skills with ability to translate complex technical concepts into clear business focused communication and recommendations
• Experience leading cloud modernization platform transformation healthcare technology SaaS interoperability or other regulated industry initiatives
• PMP PMI-ACP SAFe Certified Scrum Master (CSM) or similar program/project management certification preferred
• Professional experience developing dashboards KPIs status reporting and program governance documentation
• Ability to build relationships influence stakeholders and communicate effectively with both technical and non-technical audiences including executive leadership
• Ability to maintain discretion when handling proprietary and confidential information
• Enthusiasm for learning and continuously expanding technical operational and leadership capabilities
• Strong work ethic integrity honesty collaboration communication skills and team orientation
• Ability to travel as required up to 10%

This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.

Position Salary Range: The annual base salary range for this full-time role is $90000- $120000 USD bonus benefits perks community gains. Within the range individual pay is determined by job-related skills education or training and other relevant qualifications.

ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

If you are unable to submit your application because of incompatible assistive technology or a disability please contact us at and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit to learn more.