Technical Product Owner

Morgan Lewis & Bockius LLP one of the worlds leading global law firms with offices in strategic hubs of commerce law and government across North America Asia Europe and the Middle East is seeking to hire a Technical Product Owner.

The Technical Product Owner for DAG Development will serve as a product and technical liaison between the DAG Development team legal teams practice support and other stakeholders. This role will help translate business needs into clear requirements coordinate product rollout and adoption gather feedback track enhancements and support continuous improvement of internally developed solutions. While this role is not expected to serve as the teams primary developer the successful candidate should have sufficient technical fluency to understand software development concepts data workflows user experience considerations and the practical implications of technical decisions.

Maintaining an in-office presence is important to delivering our services through an integrated and collaborative work culture. This position will reside in either our Houston or Philadelphia office with a hybrid in-office/remote working schedule.

Responsibilities:

Product Strategy & Roadmap Support

• Support the execution of the product vision and roadmap for eData and DAG Development solutions.

• Help translate product ideas and stakeholder needs into clear priorities requirements and actionable next steps.

• Communicate the value purpose and practical use cases of new tools and features to internal stakeholders.

• Assist with rollout onboarding and adoption of new functionality.

• Identify recurring support issues user pain points and enhancement requests that should be considered for future product improvements.

• Help maintain visibility into product status upcoming releases enhancement priorities and stakeholder feedback.

Stakeholder Collaboration

• Work closely with legal teams practice technology practice support development and other technical and non-technical stakeholders.

• Act as a liaison between the development team and business users to clarify needs communicate constraints and support effective decision-making.

• Help organize and improve processes for intake prioritization communication rollout and feedback collection.

• Lead the execution of product adoption strategies including pilot programs stakeholder demos user communications and follow-up.

• Serve as a central coordination point for product-related requests feedback and enhancement tracking.

Product Development Support

• Manage feature intake and first-level requirements gathering.

• Assist with early shaping and definition of work before development review.

• Translate stakeholder needs into clear requirements user stories workflow notes acceptance criteria or other development-ready documentation.

• Coordinate project activities stakeholder communications and follow-up items.

• Support documentation workflow mapping release notes and user-facing guidance.

• Prepare and deliver internal demos and help promote awareness of internally developed solutions.

• Assist with internal application support onboarding configuration and troubleshooting coordination.

• Track post-launch feedback and help determine whether issues should be handled as support training configuration or future enhancement items.

Data AI & Analytics

Support products and features involving eDiscovery data analytics AI/ML and Generative AI-enabled workflows including:

• Technology-Assisted Review (TAR)

• Predictive coding and machine learning

• Generative AI applications for summarization privilege detection clustering and related use cases

• Review analytics workflow optimization and cost-reduction initiatives

• Assist with requirements gathering rollout planning user feedback and enhancement tracking for data AI and analytics solutions.

• Use feedback usage patterns and support themes to help identify opportunities to improve review efficiency reduce costs and enhance user experience.

Adoption & Enablement

• Partner with internal stakeholders on product positioning demos communications and adoption planning.

• Support onboarding for internal users legal teams practice groups and where applicable client-facing solution rollouts.

• Proactively gather feedback from users and stakeholders to support continuous improvement.

• Help prepare training materials release notes FAQs workflow guides and other enablement resources.

• Coordinate post-launch check-ins to assess adoption usability support needs and future enhancements.

• This role helps lead and ensure that solutions developed by the DAG Development team are clearly defined successfully rolled out adopted by users supported with effective documentation and continuously improved based on stakeholder feedback.

• Additional responsibilities may be assigned as needed.

Education and Experience:

• Bachelors degree (B.A.) from a four-year college or university and a minimum of five (5) years of relevant experience in product management product development legal technology eDiscovery software development or a related field.

• Three (3) to seven (7) years of experience in product management legal technology or eDiscovery is preferred.

• Experience with AI/ML Generative AI cloud platforms such as AWS or Azure and data pipelines is preferred.

• Familiarity with Agile/Scrum methodologies and experience working in a collaborative technology environment using tools for issue tracking documentation project management design and product development.

• Knowledge of software visual UI and UX design principles including web accessibility and usability best practices with working proficiency in HTML/CSS and an understanding of how design decisions impact development and user experience.

• Strong written and verbal communication presentation interpersonal and customer service skills with the ability to effectively collaborate with attorneys employees clients vendors and technical and non-technical stakeholders.

• Strong strategic thinking project management organizational analytical and problem-solving skills with the ability to prioritize multiple projects manage competing demands adapt to changing priorities and connect user needs with broader business and technology objectives.

• Ability to work independently and as part of a team exercise sound judgment define problems collect and analyze information establish facts draw conclusions and develop practical solutions.

• Understanding of eDiscovery workflows and technologies with experience using platforms such as Relativity Nuix Everlaw DISCO or similar solutions.

• UX Certification and/or ITIL certification is preferred but not required.

Qualified candidates must apply online by visiting our website at and selecting Careers.

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Morgan Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition veteran status gender identity genetic information or any other characteristic protected by federal state or local law.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances we will consider for employment qualified applicants with arrest and conviction records.

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If hired your employment relationship with the firm will be on an at-will basis meaning that the firm may modify the terms and conditions of your employment at any time and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice although reasonable notice would be expected.