Technical Operations Specialist, Discovery
Costa Mesa, CA - USA
Job Summary
ABOUT THE TEAM
The Lattice Showcase team at Anduril delivers immersive experiences that tell cohesive compelling stories about how Anduril products accomplish critical missions. Leveraging Sand Tableour internal 3D visualization platform that transforms data into interactive augmented reality environmentswe translate complex demonstrations into streamlined interactive showcases for government and military leaders. We work across multiple product linesintegrating capabilities from autonomy hardware and softwareto craft narratives that align all stakeholders around mission outcomes. Our work bridges engineering simulation and compelling storytelling: we take real-world demos running in simulation and transform them into polished interactive experiences that showcase how our technology delivers mission success. As a cross-functional team of designers operators and integrators we combine technical depth with narrative craft to demonstrate the full potential of Andurils capabilities.
ABOUT THE JOB
As a Technical Operations Specialist on the Lattice Showcase team you will deliver compelling and operationally credible demonstrations that showcase Andurils technology solving real-world defense challenges. Your work will ensure complex multi-product AR demonstrations run flawlessly for decision-maker audiencesbalancing technical precision with seamless execution that builds confidence and trust.
WHAT YOULL DO
- Deliver high-impact AR demonstrations of Sand Table technology to government and military stakeholders ensuring flawless execution in high-stakes environments
- Rapidly diagnose and troubleshoot technical issues across the full demo stackincluding AR hardware software applications and network connectivityoften in real-time during live presentations
- Maintain and prepare demo equipment to deployment-ready standards including software updates hardware checks and pre-demo validation
- Collaborate with software engineering product and business development teams to coordinate demo requirements timelines and success criteria
- Conduct testing of AR software releases and provide actionable feedback to development teams based on field performance and user experience
- Travel to conduct demonstrations at client sites (up to 75% travel)
REQUIRED QUALIFICATIONS
- Exceptional communication skills with the ability to provide white-glove customer service to senior government and military officials
- Strong technical troubleshooting abilities with a methodical approach to diagnosing and resolving issues under pressure
- Hands-on networking experience including troubleshooting connectivity issues and ensuring reliable network performance for demonstration environments
- Meticulous attention to detail and commitment to delivering high-quality polished demonstrations
- Comfort working independently in dynamic fast-paced environments often with minimal on-site support
- Willingness to travel up to 75% of the time
- Must hold an active U.S. Secret security clearance or be eligible to obtain one immediately upon hire
PREFERRED QUALIFICATIONS
- Familiarity with software development workflows release processes and bug tracking systems (Confluence Jira)
- Hands-on experience with AR/VR technology including setup configuration and troubleshooting of headsets and applications
- Understanding of simulation technology and real-time 3D environments
- Background in technical operations field service engineering IT support or sales engineering roles
- Military experience particularly in technical or operations roles
- Experience supporting high-stakes demonstrations or presentations for executive or government audiences
US Salary Range
$113000 - $149000 USD
The salary range for this role is an estimate based on a wide range of compensation factors inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience education and/or training critical skills and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Andurils total compensation package. Additionally Anduril offers top-tier benefits for full-time employees including:
Benefits
At Anduril we invest in our people. Our comprehensive competitive benefits package (available at little to no cost to employees) ensures youre supported in health recovery and whatever comes next.For more information Explore Our Benefits.
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Required Experience:
IC