Technical Operations & Experiences Intern
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Job Summary
Location: Napa CA Napa Office
**This is a short-term internship opportunity with the potential for future full-time opportunities based on business needs and performance. **
Youre the kind of person who helps others succeed.
**This is a short-term internship opportunity with the potential for future full-time opportunities based on business needs and performance. **
Youre the kind of person who helps others succeed.
Youre sharp resourceful and calm under pressurethe one people count on when technology misbehaves. You love solving problems restoring order and creating moments where others can breathe again because youve got it handled.
But lately you might be craving a team that matches your standardswhere doing great work and helping others thrive go hand in hand.
Thats where Endsight comes in.
Who We Are
Thats where Endsight comes in.
Who We Are
Endsight is a fast-growing IT Managed Service Provider built on one core belief:
When we help others thrive we thrive too.
We partner with small and mid-sized organizationsincluding nonprofitsto ensure their technology performs flawlessly so they can focus on what they do best.
Were a team that learns fast leans in and looks out for one another. Life here feels like being part of a great universityyoull grow quickly connect deeply and do work that truly matters.
Overview
The Technical Operations & Employee Experience Intern supports the day-to-day operations of the office and assists the technical and employee experience teams with administrative logistical and organizational tasks. This internship provides hands-on exposure to IT operations workplace coordination employee engagement and office management in a professional services environment.
When we help others thrive we thrive too.
We partner with small and mid-sized organizationsincluding nonprofitsto ensure their technology performs flawlessly so they can focus on what they do best.
Were a team that learns fast leans in and looks out for one another. Life here feels like being part of a great universityyoull grow quickly connect deeply and do work that truly matters.
Overview
The Technical Operations & Employee Experience Intern supports the day-to-day operations of the office and assists the technical and employee experience teams with administrative logistical and organizational tasks. This internship provides hands-on exposure to IT operations workplace coordination employee engagement and office management in a professional services environment.
The intern will gain experience supporting internal teams coordinating office activities assisting with inventory and equipment preparation and helping create a welcoming and engaging employee experience. This role is ideal for someone interested in operations IT support workplace experience hospitality or business administration.
Purpose--What Youll Do
Your days will include:
Technical & Operational Support
Technical & Operational Support
- Prepare organize and stage equipment for deployment
- Assist with inventory tracking asset organization and documentation
- Support incoming and outgoing hardware shipments and deliveries
- Provide administrative and logistical support to the technical operations team
- Help maintain workspace organization office readiness and equipment security procedures
- Assist with occasional local deliveries and transportation using a company vehicle
Inventory & Equipment Assistance
- Support inventory counts and maintain organized storage and equipment areas
- Prepare devices and workstations for internal teams and new hires
- Assist with general operational and culture-building initiatives
Employee Experience & Office Support
- Help create a welcoming office environment for employees and visitors
- Support onboarding preparation office events employee engagement activities and meeting coordination
- Maintain office supplies common areas and overall workplace readiness
- Provide general administrative support for employee experience initiatives
Facilities & Administrative Support
- Assist with day-to-day office coordination and vendor requests
- Support mail distribution office communications and workplace organization
- Contribute to additional operational projects and team initiatives as needed
Who Thrives Here
Youll fit right in if you:
Youll fit right in if you:
- Take pride in helping others succeed
- Love mastering your tools and improving your craft
- Communicate clearly and stay composed under pressure
- Are energized by teamwork and mutual respect
- Want to grow in a place where your success helps everyone win
Qualifications
Required:
- High school diploma GED or equivalent experience
- Experience with Microsoft Office Suite
- Strong willingness and ability to learn new technology
- Valid drivers license with a clean driving record
- Comfortable occasionally driving a company vehicle for local deliveries and operational errands
- Excellent written and verbal communication skills
- Strong organizational and time management abilities
- Ability to multitask and manage shifting priorities
- Strong listening skills and attention to detail
- Ability to work collaboratively and independently
- Positive attitude with a customer-service mindset
- Commitment to company values and professionalism
Preferred:
- Business school coursework Associates degree or equivalent experience
- Experience in hospitality workplace services or office administration
- Administrative assistant experience in HR or operations environments
- Exposure to Managed Services or the IT industry
Join a Team Thats All-In on Helping You Thrive
If youre ready to perform at a high level learn like crazy and make a real impact for the people you serveEndsight is where you belong.
Apply today and lets build something excellent together.
Required Experience:
Intern
About Company
Experience 60% fewer IT support issues, a 98% customer satisfaction (CSAT) score & a 5-min help desk responses time in California & Hawaii.
