Technical Inside Sales Representative

ABOUT THE COMPANY:

At Triple-S Steel we live and work by our core values. Since our inception over 50 years ago we have followed three basic principles that are the foundation of our success:

Stability: All decisions made are measured in years not quarters.

Flexibility: Employees are encouraged to seek creative steel solutions and services that help the company thrive.

Chemistry: We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.

From a small family retail operation in Houston our business has expanded across the US and S. America to sell over 1 Million tons per year. We supply steel for bridges stadiums barges and large buildings but one thing will always remain the same: We treat our customers and employees like family.

WHAT WE OFFER:

Our company offers great benefits from tuition reimbursement to training and development opportunities. We also offer medical dental vision FSA HSA commuter long-term disability and group life insurance programs. Come join our team!

• Review customer RFQs engineering drawings blueprints and technical specifications.
• Evaluate manufacturability and collaborate with engineering and operations teams to determine fabrication methods and production requirements.
• Prepare detailed quotations for fabricated steel components weldments assemblies and value-added processing services.
• Serve as the primary point of contact for technical questions regarding materials fabrication processes tolerances and production capabilities.
• Coordinate customer requirements with production quality purchasing inventory and shipping departments.
• Monitor orders from quotation through shipment to ensure delivery commitments are met.
• Assist customers in identifying cost-effective fabrication solutions and alternative manufacturing methods.
• Interpret complex customer specifications including welding requirements material certifications and quality standards.
• Support new product launches prototypes and production programs.
• Maintain frequent communication with customer procurement teams engineers and program managers.
• Manage customer expectations related to lead times material availability and production schedules.
• Investigate and resolve technical quality or delivery issues.
• Maintain accurate customer quote and order information within ERP and CRM systems.
• Support sales growth initiatives and identify opportunities for additional fabrication and processing services.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Associate degree or bachelors degree in engineering manufacturing technical sales industrial technology business or equivalent fabrication or manufacturing experience may be considered.
• Minimum of 3-5 years of experience in steel fabrication machining manufacturing technical estimating project management or technical inside sales.
• Experience supporting fabricated steel products weldments machined components and custom manufacturing projects preferred.
• Aerospace commercial space defense or high-specification manufacturing experience is highly desirable.
• Strong working knowledge:Laser cutting plasma cutting oxy-fuel burning and saw cutting CNC machining and machining tolerances..
• Reading and interpreting engineering drawings and blueprints.
• AS9100 and ISO quality standards preferred.
• Strong mechanical aptitude and technical problem-solving skills.
• Ability to communicate effectively with engineers project managers production leaders and customers.
• Strong estimating quoting and project coordination skills.

A successful Technical Inside Sales Representative understands both the commercial and technical aspects of fabrication. This individual can confidently discuss manufacturing methods review complex engineering drawings identify production challenges develop accurate quotations and ensure customer requirements are effectively translated into successful fabrication projects.