Technical Enablement Manager
San Francisco, CA - USA
Job Summary
Exa sells a technical product to technical buyers through a technical sales motion. Our AEs need to speak fluently about the product and our FDEs need enablement that matches their skill level and doesnt waste their time. Youre the person who makes both of those true.
Youll own technical enablement for the entire GTM org both onboarding and everboarding. For FDEs that means staying genuinely technical: demo excellence POV/POC process and raising the bar on what good looks like. For AEs it means taking that same technical depth and translating it into something a seller can actually use as they navigate conversations with technical audiences without losing the substance that makes it credible.
This role reports into the Head of Revenue Enablement. Were building the enablement function from the ground up with a focus on scale. Were growing the GTM sales team quickly so early months are about building the onboarding infrastructure at the same time youre running it. Built so it scales stays repeatable and keeps improving.
Design and run technical onboarding for new AEs and FDEs - sessions materials and assessments built from scratch so new hires ramp with real fluency not just familiarity
Own ongoing (everboarding) enablement: product training update briefings and skill-building tied to real deal scenarios
Turn new platform capabilities into field-ready content within days of launch including translating technical features to value based narrative technical objection handling quick-reference guides and demo scenarios across industries and personas
Coach technical sellers on demo delivery through practice sessions and office hours
Build and maintain a library of enablement content: demo guides technical objection handling competitive positioning hands-on labs reference material for both technical and sales audiences
Build the infrastructure that scales enablement without you in the room: self-service resources demo environments content-freshness automation
Close the loop with product and product marketing by bringing back field signal on where sellers get stuck and what would unlock the next deal
Track content usage and session feedback so you know whats working and what to retire
Use AI tools to build smarter workflows and move faster both in your own work and in what you build for the team
2-4 years in technical enablement solutions engineering sales engineering technical training or another role enabling technical seller personas
Strong technical aptitude and curiosity. You dont need to be an engineer but youre comfortable going deep on a complex product and turning that into accurate credible enablement
Comfortable building things yourself: prototyping a demo scripting an automation standing up a lightweight tool. You dont need to ship production code but you can hold your own with people who do
Proven ability to design and deliver training for both technical and sales audiences and to translate between them
Hands-on experience using AI in your own work with real opinions on where it helps and where it doesnt
A builders instinct for scale - youd rather build a system once than run the same sessions manually forever
Comfortable being one of the founding enablement hires - no playbook to inherit building from scratch moving fast
Experience building with LLM APIs or agent frameworks (tool use MCP etc.) beyond just prompting
Experience delivering live technical training to mixed technical/non-technical audiences
Familiarity with vector search embeddings or neural search concepts
San Francisco (HQ) strongly preferred. Open to remote for the right candidate.
Exa is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race creed color religion sex sexual orientation gender identity or expression national origin disability age veteran status marital status pregnancy or related conditions criminal histories consistent with applicable law or any other basis protected by applicable law.
Required Experience:
Manager
About Company
Real-time AI search engine with a powerful web search API, web crawling API, SERP API, and deep research tools. Search and extract structured content from websites and live data.