Technical Enablement Engineer

The Apple Services Engineering Security team builds and provides secure systems and infrastructure that fuel Apples services (such as iCloud Music Siri and the App Store). As part of the ASE Security team you will help manage the security needs of Apples services around the looking for a Technical Enablement Engineer to help engineers across Apple build secure software with this role you will close the gap between security guidance and engineering practice crafting the documentation automation and learning resources that make secure development intuitive accessible and with minimal friction at will be the connective tissue between security standards and the engineers who implement them across the software development lifecycle translating complex technical requirements into clear actionable guidance. Youll play a meaningful role in ensuring the highest standard of security across Apples engineering organizations helping teams adopt new practices and tools integrate security frameworks and to stay aligned as standards evolve.n

As a Technical Enablement Engineer on the Services Engineering Security team you will own the creation and maintenance of the resources that application infrastructure and platform engineers depend on to build securely. This is a highly collaborative cross-functional role that blends software development technical writing and strategic communication to drive measurable adoption of security practices across Apples engineering community. nnDocumentation u0026 Knowledge ManagementnAuthor and maintain a comprehensive library of security guidance including FAQs skills libraries decision guides and onboarding documentation targeted at software engineersnIdentify gaps in existing documentation by analyzing inbound questions support trends and Radar submissions and close those gaps proactivelynEstablish and uphold documentation standards ensuring content remains accurate discoverable and aligned with evolving engineering practicesnnAutomation u0026 ToolingnDesign and build Slack-based automation to surface security FAQs route questions to appropriate resources and reduce repetitive support burden on the teamnDevelop automation to streamline Radar creation workflows enabling engineers to file well-structured actionable reports with minimal frictionnBuild feedback loops that capture frequently asked questions from engineers and route insights back into living documentation and feature requestsnnLLM Skills u0026 AI-Assisted DevelopmentnAuthor skills files and system-level instructions for LLM-assisted development tools encoding security best practices including software supply chain security and secure software development lifecycle practices in a form that engineers can leverage directly within their development workflownExtend this capability to writing communications and outreach creating reusable LLM skills that help the team produce consistent high-quality content at scalenIterate on skills files based on engineer feedback and observed usage patterns to improve accuracy and relevance over timennOutreach u0026 CommunicationsnPlan and execute internal communications campaigns that drive awareness and adoption of security practices tooling and policy changes across engineering organizationsnDevelop targeted outreach strategies for different engineering audiences adapting tone format and channel to maximize engagement and comprehensionnPartner with engineering leads and program managers to coordinate rollout communications for new security requirements and capabilitiesnTrack and measure the effectiveness of outreach efforts using data to refine messaging and delivery

10 years of experience in a software engineering developer experience or technical writing role with strong hands-on development skillsnnUnderstanding principles of building and deploying software process and monitoring (SDLC)nnExperience in software supply chain engineeringnnDemonstrated ability to write production-quality automation including Slack workflows and integrations and tooling for issue and ticket lifecycle management (e.g. Radar)nnExperience authoring technical documentation for engineering audiences including FAQs how-to guides onboarding materials and reference documentationnnFamiliarity with LLM-assisted development tools and experience writing prompt instructions skills files or system prompts that shape model behavior for specific domainsnnExperience designing and executing internal communications or outreach campaigns targeting technical audiences

Bachelors degree in Computer Science or equivalent work experience in a related fieldnFamiliarity with application security principles secure coding practices software supply chain security or developer-facing security tooling is strongly preferrednA portfolio or examples of technical documentation automation scripts or LLM skills files is welcomen