Technical Coordinator

The University of Maine System is looking for a Technical Coordinator to join our Campus Card & Cellular Services IT this role youll provide specialized technical and operational support for the systems and technologies that support Campus Card & Cellular Services across the University of Maine System (UMS). Youll work with applications databases access control technologies specialized hardware and cellular devices while collaborating with UMS IT teams campus partners and vendors.

This is a great opportunity for someone who enjoys troubleshooting learning new technologies working across different technical areas and helping turn technical solutions into reliable services for users across the University.

This full-time role is located on the University of Southern Maines Portland campus with a work schedule of Monday through Friday from 8:00 AM to 5:00 PM with occasional nights and weekends if needed.

What Youll Do

• Support and troubleshoot Campus Card applications databases hardware access control technologies and related systems.
• Create and maintain reports database queries scripts and data validation processes that support operations and data integrity.
• Coordinate and support hardware and software installations testing upgrades and technology deployments.
• Monitor recurring technical processes and help identify and resolve system and operational issues.
• Provide technical assistance consultation and training to Card Services staff campus partners and other users.
• Support the planning testing and implementation of new services applications and system enhancements.
• Develop technical documentation procedures user guides and training resources.
• Support Card Office technologies and operations including card production systems access permissions and offline lock technologies.
• Coordinate assigned technical projects and collaborate with UMS IT colleagues campuses and vendors to support effective service delivery.
• Supervise and provide technical guidance to student employees.

What Were Looking For

• A bachelors degree in information technology computer science information systems or a related field or an equivalent combination of education and experience.
• Experience supporting software applications computer hardware operating systems databases or related technologies.
• Experience troubleshooting technical issues in a customer-focused environment.
• Experience working with reports database queries scripts or similar tools supporting technical operations and data integrity.
• Strong analytical and problem-solving skills and an interest in learning new technologies.
• Strong communication organizational interpersonal and customer service skills.
• The ability to manage multiple priorities and work independently while collaborating effectively with technical colleagues and campus partners.

Preferred Qualifications

Experience with one or more of the following:

• Campus Card identity access control transaction or similar technologies.
• Campus Card platforms such as Transact Best BASIS Instant ID or comparable systems.
• Technology services in a higher education environment.
• Web content management platforms such as WordPress or Liferay.
• Technology implementations technical documentation or technology training.
• Relevant information technology certifications.

Please review the full Technical Coordinator job description for more information.

What We Offer: Our comprehensive benefits packagecan be worth up to 50% of your annual salary and is designed to support your health financial well-being professional growth and work-life balance. Benefits include:

• Competitive salary: $52000 - $57000 commensurate with education and experience. This is a fixed range set within a predefined wage band se we are not able to negotiate a starting salary above this range.
• Comprehensive health benefits including medical dental vision flexible spending account (FSA) and Health Savings Account (HSA) options.
• Employer-paid benefits including basic life insurance and long-term disability coverage with additional voluntary coverage options available.
• Retirement plan through TIAA with 10% employer contribution and opportunities for additional tax-deferred retirement savings.
• Generous paid time off including vacation and sick leave plus 13 paid holidays each year.
• Tuition waiver program for employees including graduate courses and Maine Law plus substantial tuition discounts for eligible spouses and dependent children.
• Employee Assistance Program (EAP) and wellness programs supporting your health and well-being.
• Professional Development and opportunities to grow your career within Maines public university system.
• Additional voluntary benefits including pet insurance home and auto insurance discounts and supplemental disability and life insurance options.

Why Join the University of Maine System

The University of Maine System provides an opportunity to work in a collaborative technology environment supporting Maines public this role youll work with colleagues and campus partners across the System while developing expertise in technologies that support essential campus services.

If you enjoy solving technical problems learning new systems and working with a variety of people and technologies we encourage you to apply.

Apply Today!

Materials must be submitted via Apply Now below. You will need to complete an application and upload the following:

• A cover letter that describes your experience interests and suitability for the position.
• A resume/curriculum.

Important items to know about the recruitment process:

• Review of applications will begin position will remain open until filled. For full consideration applications need to be submitted by September 13 2026.
• Incomplete application materials cannot be considered.
• Candidates selected to proceed to the final stages of the search process will be requested to provide three (3) names and contact information for references.
• The successful applicant is subject to appropriate background screenings.

Work authorization:This position requires U.S. work authorization that does not require employer sponsorship now or in the future. We are unable to consider applicants who require visa sponsorship or OPT extensions at any point.

EEO Statement

The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law the System does not discriminate on the basis of race color religion sex sexual orientation transgender status gender gender identity or expression ethnicity national origin citizenship status familial status ancestry age disability (physical or mental) genetic information pregnancy or veteran or military status in any aspect of its education programs and activities and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall Room 412 Orono ME 04469-5713 by calling 207.581.1226 or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint please contact the UMS Title IX Coordinator Experience:

IC