Technical Communications and Data Analyst

We are seeking a Technical Communications & Data Analyst to support operational processes data management and internal communications.

This role is ideal for a highly organized and adaptable professional who can work across disciplines; combining technical writing data analysis and process improvement.

The ideal candidate brings strong communication skills analytical thinking and an interest in using AI tools and automation to improve efficiency and team performance.

The Technical Communications and Data Analyst blends the skills of a data analyst with those of a technical communications professional ensuring that data is not only accurate and insightful but also effectively communicated to stakeholders.

Location: Louisville KY (Preferred)
Other Locations: Chicago IL; Dallas TX; Nashville TN; New York NY; Tampa FL; Washington DC
Work Type: Primarily Remote (Hybrid as needed)

You must be authorized to work in the US without Humana sponsorship as Humana will not provide work visa sponsorship at any point in time for this position.

Key Responsibilities:

Data Analysis & Insights

• Has ownership maintenance and collection responsibility for data assets in the functional production support process
• Collect clean and analyze data from multiple sources using tools like SQL Excel Python or Tableau
• Identify patterns trends and correlations to support descriptive diagnostic predictive and prescriptive analytics

Technical Communications

• Assist with creation of branding communication and training materials
• Translate complex data findings into clear concise communications for diverse audiences
• Develop and maintain digital asset libraries (e.g. multimedia content documents) for easy retrieval and reuse

Skills & Qualifications:

Analytical Skills:Proficiency in data analysis tools (SQL Excel Python Tableau) statistical methods and visualization software.

Technical Skills:Demonstrated familiarity with AI concepts and how they are applied in an organization such as but not limited to:

• Programming (Python mainly)
  • NumPy Pandas SciPy
  • Clean code debugging version control (Git)
• Machine Learning Basics
  • Supervised & unsupervised learning
  • Regression classification clustering
  • Model evaluation (accuracy precision recall etc.)
• Data Handling & Preprocessing
  • Data cleaning transformation
  • Feature engineering
  • Working with structured unstructured data

• Familiarity with Technology Business Management (TBM) Apptio or IT Finance helpful but not required

Communication Skills:Strong written verbal and visual communication ability to explain technical concepts to non-technical audiences. Ability to story tell: to write and speak clearly to inform diverse audiences.

• Experience with SharePoint and PowerPoint
• Proficiency in Microsoft Excel (data organization formulas basic analysis)
• Highly organized with strong attention to detail

Organizational Skills:Ability to manage multiple projects maintain accurate records and follow documentation standards with strong attention to detail.

Experience:

• 13 years in data financial or systems analysis
• A degree in Computer Science Math Statistics or Business strongly preferred
• Experience creating documentation training materials or process guides
• Familiarity with process improvement methodologies
• Experience working in cross-functional or multidisciplinary teams

Work Environment

• Remote-first with flexibility
• Occasional in-person collaboration as needed
• Preference for candidates based in or near Louisville KY. Other Locations: Chicago IL; Dallas TX; Nashville TN; New York NY; Tampa FL; Washington DC

Additional Information

This role is designed for a versatile professional who enjoys blending communication data and operations while contributing to a collaborative and evolving environment.

Why Humana

Youll experience the following perks as a full-time Humana employee:

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial securityboth today and in the future including:

• Health benefits effective day 1
• Paid time off holidays volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Interview Format:

As part of our hiring process for this opportunity we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees ability to work effectively the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless wired cable or DSL connection is suggested.
• Satellite cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California Illinois Montana or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

#LI-Remote

Social Security Task

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number if it is not already on file. When required an email will be sent from with instructions on how to add the information into your official application on Humanas secure website.

Limited Geography Remote - This is a remote position but located within a specific geography.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.

$73400 - $100100 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays paid parental and caregiver leave) short-term and long-term disability life insurance and many other opportunities.

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid families individuals military service personnel and communities at large. Learn more about what we offer .

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status. It is also the policy of Humana to take affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA to employ and to advance in employment individuals with disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.