Technical Business Unit Manager

At Jabil (NYSE: JBL) we are proud to be a trusted partner for the worlds top brands offering comprehensive engineering supply chain and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY
The Technical Business Unit Manager would help lead both new and existing customer growth initiatives in concert with NyproMolds technology roadmap. This individual will be capable of and responsible for promoting NyproMolds value-added solutions and supporting complex plastic injection mold manufacturing programs from concept through production while supporting P&L Growth.

This role serves as the primary technical and commercial bridge between the customer engineering program management mold design mold build metrology sampling and operations teams. They will be the technical leader partnering with strategic customers to identify opportunities and align NyproMolds capabilities with future business needs.

This role requires deep injection mold design and mold manufacturing knowledge strong program discipline and the ability to translate customer product requirements into manufacturable high-performing molds and profitable solutions. The ideal candidate will be comfortable working directly with customer engineering teams leading technical reviews with customers developing part or mold split concepts to support proposals or communication with engineering supporting and growing new business opportunities resolving product and commercial escalations and ensuring flawless execution across all customer facing engagement

Success in this role requires the ability to bridge technology operations and commercial strategy while building strong customer relationships and identifying opportunities that support both customer success and NyproMolds long-term growth objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Understand customer product requirements technology roadmaps quality expectations launch timing and business objectives and align them with NyproMolds mold-making capabilities.
• Build and maintain strong relationships with customer engineering product development sourcing operations and technical leadership teams.
• Lead early supplier involvement and DFM activities including review of part data drawings 3D models specifications tolerances critical dimensions cosmetic requirements resin/shrinkage assumptions and manufacturability risks.
• Provide technical leadership for complex plastic injection mold programs from concept development through product validation.
• Support mold concept development including cavitation parting line strategy gating runner systems ejection cooling venting mold sizing and molding machine requirements.
• Support Customer mold design reviews to ensure they meet customer requirements for part quality cycle time reliability mold life maintenance manufacturability and cost effectiveness.
• Collaborate with cross-functional teams including engineering program management toolroom manufacturing quality metrology supply chain operations to support customer and NM Growth.
• Manage multiple opportunities while maintaining visibility to scope schedule cost technical risk quality customer commitments and launch readiness.
• Communicate program status technical risks schedule concerns customer issues and recovery plans to internal leadership and customer stakeholders.
• Act as an escalation point for technical schedule quality scope and customer-related issues when they arise.
• Support troubleshooting during mold build mold trials sampling and production launch including dimensional issues part defects steel conditions shutoff concerns ejection issues cooling issues cycle-time concerns and mold reliability problems.
• Review RFQs customer specifications part data mold standards validation requirements and launch timing to identify technical commercial and execution risks.
• Support development of mold concepts statements of work technical proposals tooling quotations project schedules financial assumptions and customer presentations.
• Partner Estimating engineering program management and operations to develop profitable executable and technically sound business proposals.
• Monitor project financial performance cost trends change requests and value-improvement opportunities to support Customer growth and protect NMs P&L.
• Capture and apply lessons learned from legacy Builds Repeats Refurbishments
• Drive accountability urgency clear communication follow-up and disciplined execution across assigned programs.
• Represent NyproMold professionally in customer meetings technical presentations escalation reviews and senior-level discussions.
• Perform other related duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
Excellent communication and technical skills (i.e. engineering R & D product design/development) to align NyproMold with customers technology road map
Strong technical knowledge of plastic injection mold design mold manufacturing and injection molding processes.

Deep understanding of moldability DFM part design requirements resin/shrinkage behavior critical dimensions surface finish requirements and customer product specifications.

Strong knowledge of mold construction - gating runner systems hot runner systems cooling circuits venting ejection methods side actions lifters shutoffs mold steels and mold mechanical systems.

Ability to read interpret and challenge 2D drawings 3D CAD models GD&T customer specifications mold standards and technical requirements.

Strong understanding of mold design deliverables including concept layouts preliminary designs BOMs 3D stack final mold design releases manufacturing release packages and design checklists.

Strong troubleshooting knowledge related to mold trials sampling dimensional issues part defects ejection issues cooling issues cycle-time concerns steel conditions shutoffs and mold reliability.

Strong customer-facing technical communication skills including the ability to present mold concepts technical risks program status and corrective action plans to customer engineering and leadership teams.

Financial and commercial understanding including quoting project budgets cost tracking change management value improvement and proposal development.

Strong customer service mindset with the ability to build trust manage expectations and resolve technical or program-related escalations.

Proficient computer skills including spreadsheets presentations project tracking tools CAD to manipulate designs and standard business applications.

Ability to manage multiple complex programs simultaneously while maintaining attention to detail urgency quality cost and customer commitments.

ESSENTIAL SKILLS ABILITIES AND EXAMPLE BEHAVIOR(S)
FOLLOW-UP: Able to monitor and evaluate progress of assignments / projects
ORGANIZE: Able to assemble appropriate resources (people funding material support) to get things done; Able to manage multiple activities simultaneously to accomplish goals; Able to schedule and coordinate work of others; Able to establish efficient work procedures to meet objectives; Able to form the right structures and teams to enhance productivity
LISTEN: Able to actively listen and convey understanding of the comments and questions of others; Able to understand the situations viewpoints and feelings of others before expressing own view

TRUSTWORTHY: Ability to have Nypromolds customers develop confidence and trust in your capabilities and actions.
PROVIDE DIRECTION: Able to establisMInh and communicate a common vision; Able to translate company strategy into team goals and objectives; Able to set clear priorities; Able to clarify roles and responsibilities through individual performance plans; Able to make self available for questions
TAKE INITIATIVE: Able to exhibit tendencies to be self-starting and not wait for signals
DELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external); Able to ensure all details are covered and adhere to NyproMolds policies; Able to strive to do things right the first time; Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized; Able to define high standards for quality and evaluate products services and own performance against those standards
COLLABORATE: Able to act as part of a larger team outside of the immediate department or group; Able to understand the importance of working with peers in other areas or management to reach best practice solutions for the organization; Able to inform and seek information to anticipate and consider the impact of decisions or actions on the overall organization
DELIVER EXCEPTIONAL CUSTOMER SERVICE: Able to demonstrate sensitivity to customer needs (both internal and external) and proactively address customer needs; Able to make customer satisfaction a high priority
NEGOTIATE: Able to apply effective questioning and listening techniques to determine each partys position; Able to look for common ground and build on areas of agreement to reach win-win outcomes; Able to ensure the agreed-upon alternatives have the support of all parties involved
DO WHATEVER IT TAKES: Able to maintain perseverance in the face of obstacles; Able to take charge know what is needed or find out and move forward; Able to stand up for ideas in the face of resistance; Able to work with others to expand on ideas
PLAN: Able to develop short- and long-term operational and / or financial plans that are appropriately comprehensive realistic and effective in achieving goals; Able to anticipate obstacles and define alternate strategies; Able to integrate planning efforts across work units
BE PROFESSIONAL: Able to project a positive professional image with both internal and external business contacts; Able to create a positive first impression; Able to gain respect and trust of others through personal image and demeanor
SOLVE PROBLEMS: Able to apply both rational and creative processes and approaches to identify root causes of problems and solutions
INFORM: Able to keep all appropriate parties up-to-date on decisions changes and other relevant information
SPEAK COMPETENTLY: Able to speak clearly and concisely; Able to use appropriate vocabulary for the audience; Able to get point across unambiguously and check for understanding
PRESENT SKILLFULLY: Able to prepare and deliver clear effective and professional presentations

EDUCATION & EXPERIENCE REQUIREMENTS
Bachelors Degree required.
Degree in Engineering preferred.
Ten (10) years minimum work-related experience required preferably in Engineering - Mold Design/Manufacturing - (i.e. R & D product
design/development etc.).

Or an equivalent combination of education training or experience.
Proficiency with Pro-e Solidworks Microsoft- PowerPoint Excel Word
Regular business hours. Some additional hours may be required.
Travel requirements: Domestic and International up to 25%.
Climate controlled office environment during normal business hours.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability

The pay range for this role is $127100 - $228700. Job-related non-discriminatory factors used to determine the actual offered rate include qualifications and experience geographic location education external market data and consideration of internal equity.

As part of the total rewards package Jabil offers benefits to enhance your health wealth and resilient self. These include medical dental and vision insurance plans; paid time off; paid parental leave; company-paid holidays subject to change yearly;401(k) retirement plan; and employee stock purchase plan.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.

If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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