Technical Account Manager Index Data
Princeton, NJ - USA
Job Summary
Description & Requirements
- Establish maintain and improve relationships with content partners to develop and implement technologies/workflows and facilitate efficient onboarding of data
- Provide outstanding support so that they trust us with their valuable content
- Take ownership of any opportunities to improve our data products acquire new content or enhance the customer experience
- Prioritize and manage projects to support our content partners and improve our data product
- Support our Bloomberg clients and provide exceptional customer service through the ADSK platform
- Collaborate with our partners across the organization including Engineers and Product Managers
- A bachelors degree or higher in a relevant data technology or financial field or equivalent professional work experience
- Minimum of 2 years experience working the financial industry or working directly with clients
- Excellent interpersonal skills and a desire to work directly with our customers
- Effective project management skills and ability to prioritize tasks accordingly
- Experience in utilizing business intelligence to help spot trends identify gaps and areas for improvement
- Ability to troubleshoot identify technical issues and devise solutions that will ultimately make our client workflows and internal processes more efficient
- Ability to isolate issues and resolve problems logically
- Ability to adapt within a fast-paced and dynamic environment and desire to work on multidisciplinary teams
- Desire to improve and further develop our products.
- A strong financial skill set particularly in fixed income securities
- Experience and strong knowledge of key concepts for Indices
- Experience in customer service or client relationship management
- Experience working with international business groups and clients
- Knowledge in information technology and statistical analysis or computer programming for example Excel SQL and/or Python
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases incentive compensation (exempt roles only) paid holidays paid time off medical dental vision short and long term disability benefits 401(k) match life insurance and various wellness programs among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
Required Experience:
Manager
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more