Team Leader, Repair

Position Summary

What You Will Do As A Team Lead On Location

• Youll perform advanced surgical instrument repair and refurbishment work including complex and highrisk repairs to manufacturer and Customer specifications while maintaining required productivity and quality standards.
• Responsible for monitoring daily workflow and service execution proactively addressing bottlenecks PMI scheduling gaps quality risks or documentation delays while escalating to Area Service Manager as appropriate.
• You will provide hands on troubleshooting support and repair recommendations to Repair Technicians IIV and leveraging Repair Technicians IV SME expertise as needed.
• Execute and support Repair Technician training and skill development including onboarding coordination on the job training reinforcement of standard work and skills matrix tracking in partnership with the Area Service Manager (training ownership remains with them and IMS training governance).
• You will support Customer operational assessments including participation in tray audits PMIdriven tray evaluations scheduling support and truck/mobile lab audits to ensure readiness and compliance.
• Ensure documentation billing support and end of day reporting (OAR) are completed accurately and consistently and promotes adherence to safety policies PPE use and completion of safety observations

The Experience Skills and Abilities Needed

• High school diploma or GED
• Must have six (6) years of relevant experience five (5) of those being in surgical instrument repair
• Demonstrated advanced surgical instrument repair experience typically aligned with Repair Technician III or IV capability with the ability to perform complex repairs independently
• Experience executing training and technical coaching in a field or lab environment including onboarding and skill reinforcement
• Must have previous experience supporting Preventative Maintenance Inspection (PMI) programs and interpreting PMI findings
• Previous experience participating in Customer facing operational activities such as QBRs in services onboarding audits and/ or improvement initiatives
• Strong working knowledge of documentation billing support PMI related reporting and OAR requirements
• Must be able to work flexible schedules based on Customer and business needs
• Must be able to lift up to 25 pounds at times and push instrument carts ranging from 100-150 pounds at times
• Must have a valid drivers license with an acceptable driving record (CDL not required) and maintain required vaccines
• Must be able to pass a DOT medical/ physical exam comply with all DOT regulations and conduct basic box truck safety checks
• Must be a minimum of 21 years old with ability to achieve and maintain FMCSA and drivers license requirements

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health well-being and financial future.

Here is a brief overview of what we offer:

• Extensive hands-on training and development
• Career progression path with growth and training opportunities
• Competitive pay
• Overtime opportunity
• Annual merit review and incentive plans
• Uniforms and all necessary tools provided
• Business travel and all related expenses paid
• Medical vision prescription dental and life insurance
• 401(k) with a company match
• Paid time off that accrues from day one and paid holidays
• Tuition assistance