Team Lead Imaging and Indexing Services

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print mail document scanning reception and related office support services for Fortune 500 companies professional service firms and institutions of higher education. TMG is looking for highly motivated enthusiastic team players interested in a career rather than just a job. With a team of over 1500 nationwide associates TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.

Responsibilities:

Manage a team of individuals who work in imaging indexing and client data maintenance
Training / Development of Associates
Time Management / Payroll/ Time-off Requests
Productivity / Performance Management
Open mail using both electronic and manual opening devices
Identify the contents of each envelope as either processable or not processable
Prepare processable documents for scanning
o Put document pages in the correct order
o Insert admin sheets as needed
o Identify if documents are original or copies
o Fill out a batch cover sheet
Scan documents into the companys workflow system using a desktop scanner
o Ensure that the electronic images are clear and that all pages were captured
o Release the document into the workflow system
Store documents in batch boxes by date and batch number
Audit batch boxes for errors before secure destruction
Location & Commitments
Permanent full-time position
Monday to Friday
78AM to 5PMz
Requires 2 hours of overtime on the day immediately following a holiday (unless the Associate has a scheduled day off on that day)
Voluntary overtime will be requested as needed.

Qualifications:

• High School diploma or equivalent
  Must be able to pass background check fingerprint check and credit check
  Must have supervisory experience leading and managing a team
  Must be fully proficient in using the following Microsoft tools.
  o Outlook
  o Word
  o Excel data entry
  Must be able to use multiple screens to navigate multiple systems/windows
  Must be able to type 55WPM and use 10-key
  Prior experience data entry or administrative services a plus
  Good written and verbal communication skills
  Comfortable working in a fast- paced environment
  Comfortable working under a deadline
  Strong attention to detail

WATCH Where Service Matters:

Required Experience:

Manager