Tax Operations & Resolutions Coordinator

About Faulk and Winkler LLC

At Faulk & Winkler we are committed to positively impacting the well-being of those we serve through strategic business and financial solutions. Our mission is to be the destination CPA and business advisory firm in Louisiana empowering people to solve complex problems and grow with confidence.

Established in 1984 Faulk & Winkler is a Baton Rouge-based public accounting firm committed to providing practical solutions through close personal attention. Our people are our greatest asset and at Faulk & Winkler our knowledgeable approachable and professional team serves clients with integrity and commitment.

Hi there

Faulk and Winkler is hiring an Tax Operations Coordinator to join our growing team!

The Tax Operations & Resolutions Coordinator plays a key role in ensuring the smooth and efficient operation of the firms tax department. This position oversees core operational workflows supports process improvement initiatives coordinates departmental administrative functions and helps keep projects and deadlines on track throughout the year. The role also serves as the primary point of contact for tax notices managing the resolution process from receipt through completion while collaborating with team members to ensure timely and accurate outcomes.

Our Business Philosophy

Why Faulk and Winkler

What Youll Do

• Own and manage the firms recurring tax operations ensuring critical workflows are completed accurately and on schedule throughout the year.
• Monitor tax return production department capacity due dates and workflow metrics to keep the team on track and leadership informed.
• Coordinate key tax processes including organizer distribution engagement letters e-file authorizations extensions return tracking and cross-system reconciliations.
• Identify operational bottlenecks and process improvement opportunities recommending and implementing more efficient workflows.
• Serve as the departments operational resource by coordinating CPE training schedules for new hires and interns progress tracking and other administrative initiatives.
• Provide support for departmental projects and operational priorities as business needs evolve.
• Serve as the primary point of contact for all tax notices managing the process from initial intake through final resolution.
• Review triage and track tax notices gather supporting documentation prepare responses to taxing authorities and manage all related correspondence.
• Maintain accurate records and workflows across the firms tax technology platforms ensuring information is complete reconciled and up to date.

About You

• You are an organized detail-oriented operations professional who thrives on creating structure managing priorities and keeping complex workflows running smoothly. You enjoy bringing order to moving parts and take pride in ensuring nothing falls through the cracks.

• You have experience coordinating recurring processes managing deadlines and working across multiple technology platforms. Experience with tax workflow software such as Canopy CCH Axcess SafeSend Gather Aiwyn or similar systems is preferred.

• You are proactive and solutions-oriented. You naturally identify opportunities to improve processes eliminate inefficiencies and help your team work more effectively.

• You communicate professionally and build trust with clients colleagues partners and taxing authorities through responsiveness follow-through and attention to detail.

• You excel in a fast-paced environment and can balance multiple priorities while maintaining a high level of accuracyespecially during busy season.

• You are a college graduate with relevant experience in operations accounting tax administration or a related field. Experience in a public accounting or professional services environment is preferred.

• You are deeply connected to Louisiana culture and genuinely care about the community. You believe in serving othersnot just clients but the broader community were part of.
  

• You are collaborative dependable and always willing to jump in where needed. You enjoy supporting your team and contributing to a culture of continuous improvement.

Required Experience:

Junior IC