Tax Manager (Indirect)

At Nextiva were reimagining how businesses connect bringing together customer experience and team collaboration on a single conversation centric platform. Powered by AI driven by human innovation.

Our culture is forward thinking customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether its through our signature Amazing Service the technology we create or the experiences we cultivate connection is at the core of who we are.

If youre ready to collaborate with incredible people make an impact and help businesses everywhere deliver truly amazing experiences this is where you belong.

Location: This is an onsite role based at Nextivas Scottsdale headquarters (9451 de Ventura Scottsdale AZ 85256). Working together onsite strengthens how weoperate enabling faster decisions clearer communication and stronger execution so you can make a greater impact and move work forward with speed and clarity.

In-Office Expectation:This role is expected to workonsitefour days per week. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.

Nextiva is looking for a Senior Indirect Tax Analyst to support the Director Tax in leading the companys indirect tax function with primary responsibility for sales andusetax property tax and telecom-related tax compliance. This is a hands-on role for someone who canoperateboth tactically and strategically driving compliance excellence process improvements and automation initiatives in a fast-growing environment. As Nextiva continues to scale globally this role will also touch VAT/GST compliance and support broader tax accounting and planning initiatives.

Key Responsibilities

Indirect Tax Compliance & Reporting

• Oversee the filing of US sales/use tax property tax telecom and other non-income tax returns across multiple states partnering with external service providers.
• Manage GST compliance and filings for Nextivas international operations and customer base
• Review andvalidatemonthly indirect tax accruals; collaborate with accounting on reconciliation and reporting
• Maintain documentation to support tax positions calculations and financial statement disclosures
• Support resolution of indirect tax audits notices and inquiries end-to-end

Technical Research & Risk Management

• Research and document sales/use telecom and VAT/GST tax issues andprovideclear guidance to internal stakeholders
• Monitor legislative and regulatory developments acrossjurisdictions; assess impact and flag planning opportunities
• Conduct nexus studies and taxability analyses as Nextiva expands into new states and markets
• Identifyareas of tax exposure and help implement corrective actions to minimize risk

Process Improvement & Systems Optimization

• Partner with Finance and IT on ERP design implementation and enhancements related to indirect tax compliance and automation
• Integrate AI-enabled tools into daily workflows to reduce manual effort and improve data accuracy
• Support tax engine configuration testing and maintenance (e.g. Vertex Avalara or similar)
• Maintain exemption and resale certificates and conduct periodic compliance reviews to keep documentation audit-ready

Cross-Functional Partnership

• Partner with Accounting FP&A Legal and Operations to ensure tax considerations are built into business decisions
• Build relationships with internal stakeholders to promote awareness of tax implications and compliance responsibilities

Qualifications

• Bachelors degree in Accounting Tax or related fieldrequired
• 5-7 years of progressive indirect tax experience with strong emphasis on sales/use tax and property tax; telecom tax experience preferred
• Exposure to international VAT/GST compliance
• Experience managing compliance processes in a multi-state environment
• Big 4 public accounting and/or in-house indirect tax experience ideally in a SaaS subscription or telecommunications business
• Hands-on experience with tax engines/software (Vertex Avalara OneSource or similar)
• Strong Excel skills; experience with ERP systems (NetSuite Oracle SAP or similar)
• Demonstrated experience using automation AI tools or advanced analytics (Excel Alteryx or similar) to improve tax or finance processes
• CPA or CMI certification preferred
• Strong technical research and analytical skills able to translate complex tax matters into clear business guidance
• Comfortable owning deadlines independently with minimal supervision

Strategic Support & Special Projects

• Support income tax data gathering tax accounting and tax planning initiatives as needed
• Participate in company-wide initiatives system implementations and other strategic projects
• Maintain a forward-looking perspective on industry and tax developmentsimpactingNextivas business model

Why This Role

• Full-scope ownership across the indirect tax lifecycle compliance audit defense planning and technology
• Direct visibility with Finance leadership at a company that promotes from within
• Room to build and improve processes rather than inherit a fixed playbook
• Competitive pay medical coverage mental health resources 401(k)/retirement programs and flexible time off

Work Environment

This role is based on site at Nextivas Scottsdale AZ headquarters Monday through Thursday. Nextivas culture is fast-paced and ownership-driven candidates should be comfortable with real responsibility and a high bar for impact.

Nextiva DNA (Core Competencies)

Nextivas most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity andsimplicity to ambiguity challenge the status quo and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically learning and improving as they go.
• Critical Thinker: Data-drivenforward-thinkingindividuals who identify key drivers anticipate risks and deliver clear recommendations. They confidently leverage AI and automation to reduce friction improve decision-making and focus on higher-value work.
• Right Attitude: Collaborative competitive and resilient team players who jump in to solve tough problems learn from setbacks and foster a culture of service respect andcarefor customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best in and out of the office.

Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.

• Health -Multiple health plan options to suit your needs including medical dental vision and telemedicine coverage
• Insurance - Life disability and supplemental indemnity plans
• Work-Life Balance -Flexible Time Off (FTO) for salaried employees PTO for hourly employees Paid Sick Time (PST) paid parental bonding leave and paid holidays
• Financial Security -401(k) with company match Health Savings Accounts with company contributions Dependent Care FSA
• Wellness -Employee Assistance Program and comprehensive wellness initiatives
• Growth -Access to ongoing learning and development opportunities and career advancement

At Nextiva were committed to supporting our employees health well-being and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

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Founded in 2008 Nextiva has grown into a global leader trusted by over 100000 businesses and 1M users worldwide. Headquartered in Scottsdale Arizona and with teams across the globe were the future of customer experience and team collaboration through our AI-powered conversation-centric platform.

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