Tax Examining Technician (Seasonal 8-10 Months) TERM
Job Location:
Chamblee, GA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
WHAT IS TAXPAYER SERVICES
A description of the business units can be found at: are to be filled in the following area(s):
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- The incumbent performs developmental technical and program support assignments involving IRS electronic products and services by applying established procedures program requirements and operating instructions to resolve routine customer issues and process program-related work.
- Provides multi-channel assistance to taxpayers tax professionals business partners and internal customers regarding IRS electronic filing programs and electronic services. Research routine inquiries involving electronic filing account access registration application status and processing issues using established IRS systems job aids and procedural guidance.
- Research customer accounts application records system information and processing results using IRS systems to identify routine discrepancies verify information and determine appropriate procedural actions. Resolves recurring issues by applying established business rules and refers situations involving conflicting information unusual circumstances or issues outside established guidelines to higher-graded employees.
- Reviews applications supporting documentation and program information for completeness and accuracy. Verifies required information against established program requirements and documents findings using applicable IRS systems and procedures.
- Documents customer contacts research performed actions taken and case dispositions in appropriate systems while ensuring compliance with disclosure security and records management requirements.
- Probationary Period - All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time your performance conduct and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends your appointment will be terminated. You are encouraged to actively engage with your supervisor seek feedback and understand role expectations. Additional guidance and support will be provided during onboarding.
- U.S Citizenship - Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.
- Selective Service Registration - Males born after December 31 1959 are required to be registered with the Selective Service System or prove they are exempt from having to do so.
- Personal Identity Verification (PIV) - Must provide 2 forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.
ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS OR ADDTIONAL INFORMATION SECTIONS
Federal experience is not required. Experience may have been gained in the public sector private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience please indicate dates of employment by month/day/year and indicate number of hours worked per week on your resume.
You must meet the following requirements by the closing date of this announcement.
QUALIFICATION REQUIREMENTS:
Specialized Experience/ Education GS-05: To be eligible for this position you must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes experience that is in or related to this position and provided you with the particular knowledge skills and abilities to perform successfully the duties of this position. Examples of specialized experience include:
- Experience researching and reviewing records documents or financial accounts for resolution
- Experience resolving technical system and application problems/errors
- Experience communicating with customers orally or in writing
- Experience following organizational procedures using established guidelines
- Experience with computer systems and software applications
ORCompleted four (4) years above high school in any field in an accredited business secretarial or technical school junior college college or university
OR A combination of experience or a combination of experience as described above.
AND
You must also meet the following requirements:
- MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old or at least 16 years old and have:
- Graduated from high school or been awarded a certificate equivalent to graduating from high school; or
- Completed a formal vocational training program; or
- Received a statement from school authorities agreeing with your preference for employment rather than continuing your education.
For more information on qualifications please refer to OPMs Qualifications Standards.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3 Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Suitability Requirements:
- Prior IRS Employment - Former employees will be subject to a screening of their prior conduct with the Service. The Taxpayer First Act of 2019 26 U.S. Code 7804 prohibits the IRS from rehiring certain former employees who were removed from service.
- Tax Check - Must undergo a review of income tax verification. To check the status of your tax record go to: ( If you are not in compliance you will be determined unsuitable for employment with IRS.
- Fingerprint/Criminal History Check - This position requires that the successful candidate undergo personnel vetting which includes a background investigation and enrollment upon onboarding into Continuous Vetting. Enrollment in Continuous Vetting will result in automated record checks being conducted throughout ones employment with Treasury. The successful candidate will also be enrolled into FBIs Rap Back service which will allow Treasury to receive notification from the FBI of criminal matters (e.g. arrests charges convictions) involving enrolled individuals in near real-time. For more information regarding your rights refer to Noncriminal Justice Applicants Privacy Rights - FBI FD-258 Privacy Act Statement - FBI and ().
- In the event that a building is closed due to rent management new hires may be placed in a local commuting location.
- Additional jobs may be filled from this announcement or any other source to fill these vacancies.
- Alternative work schedule staggered work hours may be available.
- Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.
- If you are a current federal employee on a permanent competitive service appointment and accept this appointment you will voluntarily relinquish your permanent status and will not be returned to your previous position upon completion of appointment.
- You will not be eligible to apply for job announcements open to only permanent employees.
- This Term Appointment has potential for conversion to a permanent appointment under the Restructuring and Reform Act (RRA) of 1998. To be eligible you must apply and compete for a vacancy announcement that is in the same line of work and open to term addition you must have completed 2 years of current continuous service under a term appointment (or any combination of term appointments under competitive procedures) and received at least a fully successful performance rating.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC
