Systems Infrastructure Engineer

Position: Systems Infrastructure Engineer

Location: Charlotte NC

Duration: Long Term Contract

Skill Set / Requirements

• Experience working with critical systems in regulated environments and compliance-driven operations
• Strong experience in archiving secure messaging electronic record retention and regulatory compliance systems
• Expertise in Windows Server Administration () and troubleshooting across Linux/UNIX environments
• Hands-on experience with Active Directory DNS and DHCP
• Strong database management experience in SQL Server Oracle and MongoDB
• Proficiency in PowerShell and Bash scripting for automation and operational efficiency
• Experience in incident and problem management including monitoring and root cause analysis using tools like ServiceNow
• Understanding and application of System Reliability Engineering (SRE) principles to improve system performance and availability
• Hands-on experience with application servers and tools such as Apache Tomcat IIS and Microsoft Visual Studio
• Experience supporting enterprise applications including Microsoft 365 SharePoint Power BI Tableau Citrix and VMware
• Strong knowledge of compliance archiving and regulatory support processes including audit and data retention requirements

Roles and Responsibilities:

• Administer and troubleshoot Windows Server () Linux/UNIX environments and core services such as Active Directory DNS and DHCP
• Manage and support compliance-driven systems including archiving secure messaging and electronic record retention platforms
• Monitor system performance ensure high availability and apply System Reliability Engineering (SRE) principles to improve reliability and scalability
• Perform database administration tasks for SQL Server Oracle and MongoDB including performance tuning backup and recovery
• Develop and maintain automation scripts using PowerShell and Bash to streamline operational processes
• Handle incident and problem management perform root cause analysis and implement preventive measures to avoid recurrence
• Utilize tools such as ServiceNow for ticketing tracking and reporting of incidents and service requests
• Support and maintain enterprise applications including Apache Tomcat IIS Microsoft 365 SharePoint Citrix and VMware
• Ensure systems adhere to regulatory compliance audit requirements and data retention policies
• Collaborate with cross-functional teams to resolve technical issues and support ongoing projects and system enhancements
• Continuously evaluate and improve system architecture operational processes and monitoring capabilities
• Provide technical guidance best practices and documentation to support team knowledge sharing and operational excellence