Systems Engineer III

At American Vision Partners (AVP) we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems operational infrastructure and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center Southwestern Eye Center Retinal Consultants of Arizona M&M Eye Institute Abrams Eye Institute Southwest Eye Institute Aiello Eye Institute Moretsky Cassidy Vision Correction Wellish Vision Institute West Texas Eye Associates and Vantage Eye Center. We are focused on building the nations largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona New Mexico Nevada California and Texas including 25 ambulatory surgical centers.

At AVP we value teamwork providing exceptional experiences continuous improvement financial strength and hard work. We are committed to providing best-in-class patient care pioneering research and technology and most importantly rewarding and recognizing our employees!

As a Systems Engineer III you will serve as a senior technical resource responsible for architecting building maintaining and troubleshooting AVPs IT infrastructure. You will act as a subject matter expert and escalation point within a team of engineers demonstrating deep technical competence reliability in delivering mission-critical infrastructure and ensuring the highest levels of accessibility optimization and security. Qualified applicants will have an extensive background in IT computer systems engineering or systems engineering and analysis.

• Lead the management and monitoring of all installed systems and infrastructure
• Oversee infrastructure including installing configuring testing and maintaining operating systems application software and system management tools
• Proactively identify and remediate potential issues to ensure the highest levels of systems and infrastructure accessibility
• Monitor and test application performance foreseeing potential bottlenecks and driving solutions to resolution
• Collaborate with developers to implement fixes and improvements across infrastructure environments
• Own and maintain security posture including backup redundancy and disaster recovery strategies
• Lead the evaluation testing and introduction of new software and hardware into Citrix and infrastructure environments
• Design build test and maintain servers SAN/storage environments and the VDI environment
• Develop and maintain custom scripts to increase system efficiency and reduce manual intervention
• Partner with the team to design information and operational support systems
• Author and maintain infrastructure support and procedure documentation to a high standard
• Enforce configuration change and event management processes procedures and controls
• Serve as primary escalation for 2nd and 3rd level infrastructure support
• Act as a technical liaison with vendors and IT team members to drive issue resolution
• Mentor junior engineers and contribute to team knowledge-sharing
• May be assigned additional duties as required

• Bachelors degree in Computer Science IT or related field OR equivalent experience
• REQUIRED: 10 years of experience as an IT systems professional with at least 3 years at a Systems Engineer III level or equivalent
• Demonstrated experience architecting and supporting complex enterprise-scale infrastructure
• Expert knowledge of Microsoft technologies Windows Server 2025 and below Active Directory and Microsoft Exchange 2019 and Office 365
• Advanced knowledge of server maintenance release management and change control processes
• Advanced knowledge of virtualization and containerization (Citrix Xen platform VMware Horizon ESXi)
• Advanced knowledge of VMware platform administration including vCenter vSphere ESXi host management vMotion HA/DRS clustering and VM lifecycle management
• Advanced knowledge of Storage SAN technologies including design implementation administration and support of SAN/NAS environments (e.g. PureStorage Dell EMC NetApp or equivalent)
• Advanced knowledge of enterprise backup solutions including implementation and administration of Veeam Backup & Replication or equivalent platforms with experience in backup policy management recovery testing and offsite/cloud retention strategies
• Advanced knowledge of systems availability backup and disaster recovery disciplines
• Solid LAN/WAN skills (OSI network layers TCP/IP)

Your health happiness and your future matters! At AVP we offer everything from medical and dental insurance significant eye care discounts child care assistance pet insurance continuing education funds 401(k) paid holidays PTO Sick Time opportunity for growth and much more!