Systems Development Engineer, Lab Operations Platform, Amazon Leo DevOps

Amazon Leo is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast reliable internet to customers and communities around the world and weve designed the system with the capacity flexibility and performance to serve a wide range of customers from individual households to schools hospitals businesses government agencies and other organizations operating in locations without reliable connectivity.

Satellite development moves fast and the labs that support it never have enough hands for every request. The Amazon Leo Development Operations (DevOps) team runs the labs where spacecraft hardware is built tested and qualified and the right call on any given day depends on knowing exactly what work is waiting who can do it and which equipment is ready. Today that picture is assembled by hand. We are looking for a Systems Development Engineer to build the systems that replace it.

You will own the software that connects our lab personnel lab spaces and lab equipment and you will turn scattered scheduling ticketing and equipment data into clear trusted views of capacity and demand. Our lab engineers and technicians are not software developers so what you build has to be intuitive enough that they want to use it. Over time the same tools will show which equipment is available and ready so planning covers people spaces and equipment together. Your work will help lab leadership make faster priority calls and keep our design-team customers supported on the most urgent actionable work.

Export Control Requirement: Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
Own the software systems that interface with lab personnel lab spaces and lab equipment from design through operation
Design and build tools and dashboards that visualize lab personnel and equipment capacity against design-team demand
Integrate data from headcount and scheduling customer priority input Jira work ticketing engineer work estimates equipment maintenance and equipment data logging into a consistent backend data model
Build and maintain APIs that connect Jira our in-house tools and systems owned by other teams
Design interfaces that non-software users can pick up without training and work directly with lab engineers and lab management to iterate on them
Bring lab equipment into the same tools surfacing equipment status and availability so that people can visualize it and plan their work around it
Ensure test and equipment data is stored securely kept clean and remains traceable and usable
Navigate Amazon security reviews data classification and compliance requirements for all systems you build and operate
Start with clear reliable visualizations of current capacity and demand and evolve them into forecasting and planning tools
Partner with equipment-focused engineers and teams across the organization to converge lab personnel and lab equipment tooling into a single system over time
Operate what you build: write documentation and runbooks monitor system health and drive permanent fixes when things break


A day in the life
You will spend your time between the lab floor and the codebase. One day you might sit with a lab engineer to watch how they report work estimates then turn that into a simpler input form. Another day you might design the data model that joins ticket status changes with technician schedules or connect equipment status and availability into the same tools so engineers can see what is ready and plan their work around it. You might also work through a security review for a new integration. You will work closely with lab management who rely on your tools to decide where to point limited people and with the engineers who maintain our equipment systems.

About the team
The Amazon Leo Development Operations (DevOps) team supports the full arc of satellite development from prototyping through development builds testing and qualification. We keep the labs equipment and technical infrastructure that Amazon Leos hardware engineers depend on running. Our labs are in our Redmond facilities. We are a small hands-on team that thrives in a fast-paced start-up-like environment and we value people who find a gap own it and close it.
We are building our lab software capability from the ground up. You will have real ownership direct access to the people who use your work and room to shape how Amazon Leo understands and manages its development labs.


- Experience programming with at least one modern language such as Python Ruby Golang Java C C# Rust
- Experience with Linux/Unix
- Bachelors degree in Computer Science Engineering a related field or equivalent experience
- 5 years of professional software and systems development experience
- Experience using analytics and presenting data to make decisions
- Experience designing and delivering internal tools or applications end to end including both front-end and back-end components
- Experience designing data models and building APIs or data pipelines that integrate multiple source systems
- Experience with SQL and relational or non-relational data stores
- Experience building software that models or manages physical operations such as scheduling resource allocation inventory equipment or facilities workflows
- Experience gathering requirements from non-technical users and delivering usable intuitive interfaces
- Experience operating production systems including documentation monitoring and troubleshooting
- Ability to work independently on ambiguous problems and drive them to a finished solution

- Experience working with Amazon security processes such as security reviews data classification and threat modeling
- Experience building capacity planning resource scheduling or demand forecasting tools
- Experience with AWS services for application hosting data storage and analytics
- Experience integrating with Jira or similar ticketing systems and with equipment or maintenance management systems
- Experience with test or instrumentation data such as data acquisition or equipment logging
- Experience building software for a lab manufacturing or hardware development environment
- Experience consolidating separate systems into a unified platform
- Experience building accessible and inclusive user interfaces
- Experience in aerospace defense or other regulated environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Redmond - 151200.00 - 204600.00 USD annually