Systems Development Engineer II, AWS Managed Operations (MO) AWSOM Team

Do you love decomposing problems to develop products that impact millions of people around the world Would you enjoy identifying defining and building software solutions that revolutionize how businesses operate

Would you enjoy diving deep into operating and improving some of the largest software systems humanity has ever built Do the challenges that come of driving technical business and cultural change to improve the reliability performance and efficiency excite you

The AWS Managed Operations (MO) organization was founded in April 2023 with the objective to reduce operational load and toil through long-term engineering projects. Managed Operations (MO) is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability reliability latency performance and efficiency to operate AWS regions.

Amazon is looking for highly motivated Systems Development Engineers who can balance the day-to-day operations of AWS software systems with long-term software engineering to reduce operational toil. We need engineers who enjoy constantly learning and diving deep into the wide range of systems and technologies that make up one of the worlds largest cloud providers.

Key job responsibilities
Our engineers collaborate across diverse teams projects and environments to have a firsthand impact on our global customer base. Youll bring a passion for innovation data search analytics and distributed systems.

Youll also:

- Build solutions to innovate our solutions to agentic-first interfaces
- Solve challenging technical problems often ones not solved before at every layer of the stack.

Generative AI & Accelerated Development

- Demonstrated ability to leverage Generative AI tools and AI-assisted development environments to accelerate prototyping development validation and testing workflows
- Experience using AI-powered code generation and review tools to rapidly iterate on infrastructure automation scripts configuration templates and systems tooling and to automate investigative diagnostic or operational tasks
- Ability to apply GenAI capabilities to accelerate test case generation integration testing and validation of complex infrastructure components reducing cycle times without sacrificing quality or security rigor
- Comfort using GenAI tools to rapidly synthesize technical documentation compliance frameworks and architectural patterns accelerating research and decision-making in ambiguous problem spaces
- Awareness of the responsible use of GenAI in security-sensitive environments including understanding of data handling boundaries model limitations and appropriate human-in-the-loop validation practices



A day in the life
You will split your time approximately 50/50 between operating production systems and driving long-term improvements to the reliability availability and performance of those systems.

What a Typical Week Looks Like:

- Root cause analysis & remediation Investigate production issues such as deployment failures identify underlying bugs and implement fixes to restore system health.
- Systems-level problem solving Identify patterns across individual / service incidents design solutions that address entire classes of problems and collaborate with your team to refine those designs.
- SLO stewardship Evaluate the effectiveness of Service Level Objectives partner with stakeholder teams to validate thresholds and update infrastructure as code (IaC) to keep monitoring meaningful and actionable.
- Systems automation for operational excellence Design and build systems that improve fleet managementsuch as safely migrating workloads to more optimal hardware typesdelivering measurable gains in performance.

About the team
Why AWS

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough but kind code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

About AWS

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- 3 years of designing or architecting (design patterns reliability and scaling) of new and existing systems experience
- 3 years of administrative experience in networking storage systems operating systems and hands-on systems engineering experience
- Experience programming with at least one modern language such as Python Ruby Golang Java C C# Rust

- 5 years of administrative experience in networking storage systems operating systems and hands-on systems engineering experience
- 2 years of non-internship professional software development experience
- Experience in networking storage systems operating systems and hands-on systems engineering
- Experience with distributed systems at scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.