Systems Development Engineer, AWS Generative AI & ML Servers

Do you want to build the backbone of Generative AI at AWS Do you want to build the future of the cloud for AI training and inference delivering continuous price performance improvements for multi-billion variable LLMs at cloud scale Come join us. We are seeking a Systems Development Engineer to develop automation software diagnostic tooling and fleet health infrastructure for our accelerated (AI/ML) server platforms. You will work across multiple teams and organizations to build scalable reliable systems that keep our fleet healthy with a vision toward zero-touch operations where automation detects diagnoses and resolves issues without human intervention.

What You Will Do
You will solve complex architectural problems that may not be well-defined in advance. You will own your teams systems proactively identify deficiencies and write scalable robust code to solve issues before they impact customers. You will decompose large difficult server testability reliability and diagnosis problems into straightforward tasks and components delivering yourself and through others in parallel using a combination of hardware software system design processor architecture diagnostics and operations knowledge.

Key job responsibilities
Fleet Health & Predictive Infrastructure

1. Build and own the automation infrastructure responsible for the health of the accelerator (AI/ML) compute server fleet
2. Design and implement predictive failure detection systems using telemetry sensor data error trending and log correlation to identify hardware issues before they cause customer impact
3. Drive toward zero-touch operations building automation that detects diagnoses triages and remediates hardware and software faults without human intervention
4. Develop monitoring tools dashboards and alerting systems to provide real-time visibility into fleet health across lab and production environments
5. Define and track fleet health metrics (failure rates mean time to detect mean time to repair first-time fix rate predictive accuracy)

Debugging & Troubleshooting

1. Debug and resolve complex system-level issues across compute GPU and networking in production environments
2. Troubleshoot Linux boot and runtime failures across x86 and ARM architectures including PCIe power NIC NVMe and GPU subsystems
3. Perform root cause analysis on hardware failures correlating across firmware kernel driver and physical layer to isolate faults
4. Build diagnostic tooling that automates root cause identification and reduces reliance on manual triage
5. Improve manufacturing throughput and yield through test optimization

Systems Development & Automation

1. Define and develop software automation and enabling tools for server hardware programs; track and report progress
2. Design and build scalable system-level software with focus on durability availability security and diagnostics
3. Develop and maintain device drivers for Linux on ARM and x86 architectures
4. Build automation solutions using modern programming languages (Python Ruby Java C/C etc.)
5. Work with OS internals and accelerator/GPU software stacks in Linux-based environments
6. Build manage and deploy CI/CD pipelines for rapid deployment of code changes to org-owned and customer-owned systems

Cross-Team Collaboration

1. Work across internal HWEng teams to ensure new server hardware addresses data path and control path functionality needed by dependent service teams
2. Work closely with internal customers to identify early any potential problems onboarding new accelerated compute servers into their ecosystem
3. Engage with ODMs and design partners on testability diagnostic and automation requirements during hardware design and development (NPI)
4. Contribute to server design to improve robustness testability diagnosability and reliability
5. Partner with datacenter operations teams to close the loop between field failures and design improvements

A day in the life
You will collaborate with a variety of roles (SDEs SDETs Mechanical/Electrical/Hardware Engineers TPMs Managers Principals) and organizations through server conception test validation qualification launch and operations driving high quality and reliability into current and future designs for AWS accelerated server solutions. From orchestration tooling development to hardware integration to kernel driver debugging you dive deep into problems across the breadth of AWS.

About the team
The Hardware Engineering AI/ML development team is a group of engineers and technical program managers directly responsible for launching and maintaining server hardware in the fleet including AI/ML accelerator servers with GPUs. Located in Seattle Cupertino and Austin we work with internal development teams ODMs and design partners to deliver servers deployed in datacenters worldwide.

- 2 years of non-internship professional software development experience
- 1 years of designing or architecting (design patterns reliability and scaling) of new and existing systems experience
- Experience programming with at least one modern language such as C C# Java Python Golang PowerShell Ruby
- 3 years of non-internship professional software development experience or Bachelors degree or above in computer science or equivalent
- 3 years of systems design software development operations automation and process improvement experience
- 3 years of designing or architecting (design patterns reliability and scaling) of new and existing systems experience
- 3 years of programming with at least one modern language such as C C# Java Python Golang PowerShell Ruby experience
- 2 years of Linux operating systems experience or experience in a relevant field (e.g. Computer Science Networking Engineering)
- Experience contributing to the architecture and design (architecture design patterns reliability and scaling) of new and current systems or experience building complex software systems that have been successfully delivered to customers

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
- Experience building complex software systems that have been successfully delivered to customers or experience in computer architecture
- 3 years of conducting predictive and preventative maintenance procedures experience
- Experience in Linux OS and network troubleshooting or experience in software development and experience demonstrating software engineering skills in a previous intership work experience coding competitions or publications
- Experience debugging profiling and implementing best software engineering practices in large-scale systems or experience with CUDA kernels or ML/low-level kernels
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround or experience in a fast-paced high-tech company
- Familiarity with server hardware architecture BMC/IPMI firmware PCIe topology and hardware diagnostics
- Experience working with ODMs or hardware design partners
- Exposure to zero-touch or self-healing automation concepts for large-scale infrastructure
- Experience working in large-scale datacenter or cloud environments
- Experience with hardware bring-up validation or fleet-wide deployment
- Familiarity with telemetry pipelines anomaly detection or operational metrics at scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 129200.00 - 174800.00 USD annually