Systems Assistant, WMS Troubleshooter

DSV Global Transport and Logistics

At DSV our purpose is to keep customers supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air sea and road. Our vision is to create long-term sustainable growth and value for our customers employees shareholders and society.

Close to 150000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader our commitment to sustainable business practices is a central element of our overall business strategy.

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Location: USA - Riverside Sycamore Canyon Blvd

Division:Solutions
Job Posting Title: Systems Assistant WMS Troubleshooter
Time Type: Full Time

POSITION SUMMARY
The WMS Troubleshooter is responsible for resolving WMS and Equipment failures whether human or otherwise. The WMS Troubleshooter will take a proactive approach to define and correct errors. Be available to answer questions and respond back to the team member as well as to the Super User as needed.
As part of the DSV team Associates are expected to meet company objectives in the areas of performance safety and quality. Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Operations Activity:
Ad hoc support to team to resolve equipment and or system errors
Deliver improvement proposals on warehouse activity and WMS system
Review WMS and operational processes to verify transactions are accurately executed
Create and submit reports daily on system/operational issues; both opened and closed

OTHER DUTIES
Assist warehouse staff in operational areas as needed.
Work overtime as dictated by business whether mandatory or voluntary.

SUPERVISORY RESPONSIBILITIES
None

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience
Must have a high school diploma or general education degree (GED).
1 years experience working in a logistics/distribution/relevant environment.
1 years experience working with Warehouse Management Systems (WMS).

Certificates Licenses Registrations or Professional Designations
Be able to become MHE certified within 30 days of hire.

Other
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

SKILLS KNOWLEDGE AND ABILITIES

Computer Skills
Intermediate computer skills
Proficient with MS Office Applications
WMS functions

Language Skills
English (reading writing verbal)
Business writing proficiency

Mathematical Skills
Intermediate level to verify quantities of product count inventory or perform other duties associated with handling storing and distributing client products.

Other
Strong attention to detail accuracy and accomplish job task in a timely manner.
Ability to perform duties with minimal supervision or guidance
Ability to multi-task
Ability to take initiative and research best practices/efficiencies
Effective communication skills
Be innovative and proactive with operational and systems solutions
Must be able to effectively adapt to change and thrive in a stimulating fast-paced work environment.

PREFERRED QUALIFICATIONS

1 year experience with Red Prairie/Cargo Write WMS
2-3 years warehouse/logistics support experience

PHYSICAL DEMANDS
Occasionally
Bending
Frequently
Walking and Standing
Constantly
Sitting
Ability to Lift/Carry and Push/Pull
11-20 pounds
Reach above shoulder squat or kneel.

WORK ENVIRONMENT
While performing the duties of this job the employee rarely is exposed to fumes or airborne particles toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations Statement
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

For this position the expected base pay range is $24.00 $28.37 hourly. Actual compensation will be determined based on job-related factors such as relevant experience skills education certifications and geographic location in accordance with applicable laws and company policy.

Information regarding DSVs benefits offerings including eligibility coverage options and plan details is available through theDSV Benefits Showcase. Benefits programs and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race creed color national origin age sex religion ancestry disability veteran status marital status gender identity sexual orientation national origin or any other characteristic protected by applicable federal state or local law. If you require special assistance or accommodation while seeking employment with DSV please contact Human Resources at . If you are interested in learning the status of your application please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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