Systems Anst II Westminster CO
Westminster, CA - USA
Job Summary
Clearance Level - Must Be Able to Obtain
None
U.S. Person Required
Yes
Travel Percentage
<10%
Clearance Level - Must Currently Possess
None
U.S. Citizenship Required
Yes
Is Relocation Available
No
Job Description
We are seeking a highly skilled System Analyst II to join our dynamic team focusing on audio-visual solutions for customer engagements special events leadership meetings and virtual events. The ideal candidate will have a strong background in audio-visual support and system management with a passion for delivering exceptional customer experiences.
The ideal candidate is highly customer-focused detail-oriented and adept at working directly with end users service teams and technical subject matter experts. While deep AV system administration is not required success in this role depends on strong abilities in Audio Visual meeting support clear and effective communication and the capability to manage tasks across multiple events.
The ideal candidate will perform the following:
Manage and maintain conference centers executive conference rooms and interactive/immersive elements ensuring seamless operation for various events.
Provide technical expertise on audio-visual equipment including LED video walls projection systems Creston systems Extron QSYS Systems Microsoft Teams Rooms and various audio/sound systems.
Collaborate with internal teams to develop innovative solutions for virtual engagement using Microsoft Teams.
Provide Audio Visual support for live events within our conference center spaces
Work closely with customers and internal business partners to understand their needs and deliver tailored event support
Ensure strict adherence to company guidelines policies and procedures
Assist Audio Visual team in all phases of audio-visual projects including planning installation testing troubleshooting and maintenance of audio-visual systems
Maintain Audio Visual system standards and procedures to ensure quality consistency and best practices
Conduct regular system audits perform necessary upgrades or repairs and optimize Audio Visual system performance
Stay informed about the latest trends and advancements in audio-visual technology recommending innovative solutions to improve audio-visual systems
Support initiatives such as virtual town halls and digital training programs.
Additional Qualifications/Responsibilities
Required Education Experience & Skills
Bachelors Degree and 2 years work experience or 4 years of experience in audio-visual support audio-visual system management and live event production.
Preferred Education Experience & Skills
Technical Skills: Hands-on experience with LED video walls projection systems Creston systems Extron QSYS Systems Microsoft Teams Rooms and various audio-visual systems. Familiarity with Microsoft 365 especially Microsoft Teams.
Certifications: Preferred certifications in audio-visual technology including Crestron QSYS Systems Extron and Shure.
Customer Service Skills: Strong communication abilities with the capability to explain technical concepts to non-technical users.
Ticket Management: Hands-on experience with ticketing systems and managing support queues.
Problem-Solving: Ability to assess issues ask clarifying questions and determine appropriate next steps.
Organizational Skills: Proven ability to manage a dynamic workload prioritize competing requests and meet service expectations.
Team Collaboration: Comfortable working in a collaborative team-oriented environment.
Able to entertain addtional security clearance.
Pay Information
Full-Time Salary Range: $79365 - $134921
Please note: This range is based on our market pay structures. However individual salaries are determined by a variety of factors including but not limited to: business considerations local market conditions and internal equity as well as candidate qualifications such as skills education and experience.
About Company
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