Systems Analyst I (Dallas, TX) Austin Industries
Dallas, TX - USA
Job Summary
Austin Industries is one of the nations largest most diversified U.S.-based construction companies. With more than 8000 employee-owners Austin Industries provides nearly every type of civil commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road Austin Commercial and Austin Industrial.
Austin Industries has an outstanding opportunity for an IT Systems Analyst at our corporate headquarters in Dallas Texas. The IT Systems Analyst will ensure stable and reliable IT systems operations through strategic technology investments and continuous improvement.
Responsibilities:
- Analyze troubleshoot and resolve IT systems and application issues
- Manage and maintain Microsoft 365 applications including Exchange Online SharePoint Online Teams and OneDrive
- Administer Azure Active Directory user accounts licenses and security settings
- Provide technical support and training to end-users on Office 365 tools and services
- Ensure system performance reliability and compliance with SLAs
- Monitor and maintain servers storage security hardware software and services to ensure availability stability and performance scalability
- Manage IT systems inventory and oversee software and hardware lifecycle addressing server and application vulnerabilities
- Maintain documentation for systems business continuity and disaster recovery
- Ensure compliance with organizational policies security standards and industry best practices
- Collaborate with IT teams and stakeholders to identify requirements and implement effective solutions
- Assist in project planning risk assessment and tracking
- Perform other duties as assigned
Qualifications:
- Bachelors degree in Information Technology or related is highly preferred
- Strong knowledge of Active Directory and Entra Exchange Online Teams CoPilot and OneDrive
- Ability to install configure maintain troubleshoot and administer IT systems servers operating systems and applications
- Experience working with a ticketing system to manage and monitor support tickets
- Knowledge of Azure resources such as Resource Groups Virtual Machines VNet etc.
- Understanding of basic AI concepts and terminology
- Relevant certifications (e.g. Microsoft Certified or Azure Solutions Administrator) a plus
- Experience with Critical IT Systems and Applications:
- Microsoft Azure including servers resource groups networking and storage.
- Microsoft Active Directory (AD)/Azure Active Directory (AAD) and Identity Management
- Microsoft Office 365 including mailbox administration policies and restore.
- Windows Server
- Exchange hybrid shared calendarsand public folders
- Microsoft Teams and Teams Telephony
- Hybrid infrastructure (on-premises and cloud)
- Ticketing systems for creating monitoring updating and escalating requests
- PowerShell/MSGraph for developing and updating Azure and Office 365 scripts
- Exceptional customer service skills with a strong focus on building and maintaining positive relationships internally and externally
- Ability to manage multiple tasks and projects simultaneously with attention to detail
- Excellent written and verbal communication skills
- Strong critical thinking skills and documentation skills
Requirements:
- Minimum of 3 years of experience as a Windows System Administrator with expertise in:
- Active Directory (AD) and Azure Active Directory (AAD)
- Windows Server
- Azure Administration including servers virtual networks and network security groups.
- Office 365 Administration and Licensing Management
- Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.
Benefits & Compensation
We offer excellent benefits including medical dental life and disability insurance and a matching 401K plan.We are proud to be a 100% Employee-Owned Company (ESOP)!To learn more about our employee-ownership structure please go to Industries is an Equal Opportunity Employer.
See the Know Your Rights poster available in English and Spanish.
About Austin Industries
Austin Industries and its operating companies engage in almost every type of civil commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity Employee-ownership Exemplary Service and Excellence in Safety.
To learn more about our history culture and operations visit us at .
No Third-Party Inquiries Please
This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies search firms or third-party recruiters in response to a posted Company will not pay any placement fee(s) without a written agreement to do so (i.e. payment must be required pursuant to the terms of a written agreement).
Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.
Accessibility Note
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns please contact thePeople Services Teamat.
Required Experience:
IC
About Company
In 1918, Charles R. Moore purchased the contracting part of the company when the Austin brothers wanted to focus primarily on bridge fabrication. The company became known as Austin Bridge Company and Associated Companies until 1974 when the parent company, Austin Industries, was form ... View more