Systems Administrator

Job Title: Systems Administrator

FLSAStatus: Exempt

Pay Grade: 103

Work Days: 226

Reports To: Director of Technology

Primary Purpose

Design implementmaintain and support IT infrastructure for internal and external customer environments including Windows and Linux servers virtualization application hosting endpoint management and backup and recovery systems. Proactively resolve technical issues develop effective solutions and collaborate with staff tomaintainreliable secure and modern technology services.

Qualifications

To perform this job successfully an individual must be able to perform each duty requirements listed below are representative of the knowledge skill and/or ability accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Certification

• Associate degree or equivalent experience

• Relevant industry certifications in Microsoft virtualization Linuxcloudor related infrastructure technologies preferred

Special Knowledge/Skills

• Strong knowledge of systems administration and infrastructure technologies in complex mixed-platform environments

• Experience administering Microsoft Windows Server environments and supporting technologies such as DNS DHCP IIS PowerShell certificates and public key infrastructure (PKI)

• Experience with or working knowledge of Linux server administration

• Experience with Microsoft cloud identity and management technologies such as Microsoft Entra ID and Microsoft Intune

• Working knowledge of virtualization technologies and concepts; experience with VMware or similar enterprise virtualization platforms preferred

• Familiarity with enterprise backup recovery and disaster recovery technologies and practices

• Familiarity with web and application hosting technologies including IIS Apache and related infrastructure

• Experience with scripting or automation anddemonstratedability to use scripting to improve administrative processes and solve technical problems

• Familiarity with infrastructure automation configuration management infrastructure-as-code APIsGitlabor similar modern infrastructure management practices preferred

• Strong analytical and troubleshooting skills including the ability to independently investigate unfamiliar technical problems and develop effective solutions

• Ability to learn and adapt tonew technologies platforms and methods as infrastructure and organizational needs evolve

• Ability to independently plan prioritize and own technical projects from identification of need through implementation and ongoing support

• Ability to recognize when collaboration oradditionalexpertise is needed and effectively communicate technical work risks decisions and progress with team members

• Strong technical documentation written communication and oral communication skills

• Strong organizational and interpersonal skills

Experience

• Five years of progressively responsible experience in systems administration infrastructure engineering or a related information technology role preferred

• Demonstrated experience supporting production technology environments and independently troubleshooting complex systems

• Equivalent combinations of relevant experience education certifications anddemonstratedtechnicalexpertisemay be considered

Essential Duties and Responsibilities

*This job description is not intended and should not be construed to be an exhaustive list of all responsibilities skills efforts or working conditions associated with this job. They are intended to beaccuratereflections of those principal job elements essential for making fair hiring and pay decisions.

**This position may be partially or completely funded using grant and/or federal monies and is assigned programs to include activities designed to enhance the effective and coordinated use of funds.

• Oversee installation testing and issue resolution for hardware software and upgrades

• Administer and support server environments cloud services virtualization platforms and related infrastructure

• Implement andmaintainsystem configurations and perform systems maintenance

• Independently investigate complex technical problems andidentifysolutions

• Monitor and analyze systemutilization; recommend improvements

• Supportand oversee system and network security measures

• Plan and execute assigned technology projects while effectively communicating status risks and technical decisions with team members and stakeholders

• Develop and implement regular backup procedures and data restoration

• Support web hosting infrastructure and application deployment and maintenance

• Maintain documentation for client networks and systems

• Assistin developing and implementing disaster recovery plans

• Coordinate with software and hardware vendors for product support

• Develop andmaintainnetwork design and configuration documentation

• Consult with end users toidentifyneeds analyze specifications and resolve problems

• Recommend acquisition of software and hardware for district needs

• Compilemaintain and file required reports records and documents

• Attend work daily in order to meet the goals and objectives of the ESC

• Perform other duties as assigned

Supervisory Duties

None

Equipment/Specialized Software Used

Computers projection devices control panels in meeting rooms printers file servers productivity software software specific to the job assignment network resources internet resources and other hardware and software necessary to perform the functions of the job effectively and efficiently. Hand tools and test instruments for electronic repairs and cable installations.

Working Conditions (Mental Demands/Physical Demands/Environmental Factors)

Mental:Public relations and people skills are alwaysrequired work with frequent interruptions andmaintainprofessional composure and confidentiality under stress.

Physical:Occasional prolonged and irregular hours ability to move tables and chairs and load/unload boxes and materials. Prolonged use of a computer. Frequent region and state-wide travel.

Environmental:Open cubicles/workstations

Evaluation

Annual performance evaluation will be performedin accordance withthe adopted policies of the Education Service Center Region 11. Employment in this position is contingent upon performance need and funding.

Revision Date:August2026

Benefits at ESC Region 11

• $645 monthly contribution for Medical Insurance
• Competitive Pay and Growth Opportunities
• Retirement Account Matching Program
• HSA FSA Dental Vision Life Cancer Insurance Offered
• 10 Local Sick Paid Days provided Annually (Per School Year)
• 5 State Personal Paid Leave Days provided Annually (Per School Year)

Required Experience:

Unclear Seniority