Systems Administrator Practice Management Systems (PMS)

Location:

Systems Administrator - Practice Management Systems (PMS)

12 Months Contract

Work Location:Remote

Job Type:Full-Time

Work Schedule:Monday-Friday

Salary Range: 50000 - 80000

Amount of travelrequired: 25%

This role is responsible for the administration support and project execution of practice management systems across Guardian Dentistry Partners. It supports day-to-day PMS operations for Denticon practices that are live oversees support for legacy practice management systems during the transition period and plays a key role in PMS-related project delivery during system conversions.

The position works closely with dental practices PMO IT vendors and data teams exercising independent judgment to coordinate system support manage data-intensive conversion activities and ensure stable accurate outcomes during and after go-live. The scope of this role may expand over time to support additional systems data initiatives and enterprise operational needs.

• Own and coordinate day-to-day support for live Denticon practices.
• Manage PMS-related ticket intake triage prioritization and resolution tracking.
• Act as the primary point of coordination between practices IT application support teams and vendors.
• Support the evolution of a structured Denticon application support model.

• Support Denticon conversion projects with a primary focus on data mapping data validation and data integrity.
• Coordinate PMS-related activities throughout the conversion lifecycle including pre-conversion preparation conversion weekend execution and post-go-live validation.
• Act as a central point of coordination during conversion and go-live weekends ensuring issues are tracked prioritized and resolved.
• Validate final converted data and system readiness in partnership with vendors data teams and practices.

• Coordinate and oversee support for legacy practice management systems while they remain in use.
• Ensure continuity issue tracking and operational stability during the transition period.

• Oversee Denticon system administration including user access roles security and core configurations.
• Coordinate system updates configuration changes and enhancements aligned with operational needs.
• Ensure consistent application of PMS standards and best practices.

• Own PMS-related data including Denticon data flowing into the data warehouse.
• Coordinate PMS data issues related to reporting integrations and data quality.
• Maintain oversight of Jarvis connectivity and PMS-related data dependencies while they remain in scope.
• Partner with analytics and data teams to ensure reliable consistent PMS data.

• Partner with PMO IT Operations vendors and practice leaders to align PMS support and project activities.
• Communicate status risks and trends related to PMS operations and conversions.
• Identify recurring issues and improvement opportunities across PMS platforms and conversion processes.

FLSA Status:

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy) sexual orientation gender identity or expression national origin age genetic information protected veteran status disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.