Systems Administrator I (onsite)

Hudson River Community Credit Unions mission is to make our members lives better.

System Administrator I

We are looking for a curious reliable and technically strong Systems Administrator I to join our IT this role you will be on the front lines of keeping our technology environment running smoothly supporting the hardware software networks and specialized member service technologies that our team depends on every day.

This is not just a help desk role. You will gain hands-on experience across server administration Microsoft 365 Active Directory cybersecurity compliance and the member-facing technology that sets us apart including Interactive Teller Machines (ITMs) and cash recyclers. If you are ready to grow your IT career in a mission-driven organization that values your contribution we want to hear from you.

Key Responsibilities:

Administer servers workstations and network devices under the direction of the IT Director
Support the Microsoft 365 environment including Exchange Online SharePoint Teams OneDrive and Entra ID (formerly Azure AD)
Develop deep expertise in the credit unions member-facing technology platforms including Interactive Teller Machines (ITMs) and cash recyclers
Assist with the configuration deployment and ongoing maintenance of ITMs and related peripherals
Partner with branch staff and operations to support technology upgrades and new deployments that impact the member experience
Contribute input on the strategic direction and roadmap for member service technology platforms
Provide first- and second-level support for hardware software and network issues via the help desk ticketing system
Diagnose and resolve technical issues in a timely service-oriented manner treating every request with urgency and professionalism
Assist with system configurations software installations and technology upgrades
Support new employee onboarding configure equipment set up accounts and ensure team members are ready on day one
Maintain user accounts permissions and access rights in line with security protocols
Participate in the deployment of new technologies and enhancements across the organization
Follow cybersecurity protocols and actively help identify potential risks or vulnerabilities

Qualifications:

Experience:
25 years of IT support experience with a focus on Windows environments networking and systems administration
Strong working knowledge of Active Directory Group Policy and Windows Server administration
Proficiency with Microsoft 365 administration user management licensing Teams/SharePoint configuration and Exchange Online
Familiarity with backup/patching cycles basic scripting and routine system maintenance
Experience with or strong interest in member service or financial technology platforms such as ITMs cash recyclers or core banking integrations a plus

Education: Associates degree in IT Computer Science or a related field or equivalent experience with applicable certifications (CompTIA A Network Microsoft certifications or similar)

Required Skills:
Service mindset you treat team members the way we treat members: with patience professionalism and genuine care.
Clear communicator able to translate technical issues into plain language for non-technical staff
Active listener you ask good questions and understand what someone needs before jumping to a solution
Organized and reliable you manage competing priorities follow through consistently and document your work
Curious and forward-thinking you think about what could be better and bring ideas not just completed tasks

Employment Details:
Location: HRCCU Operations Center in Corinth NY. The position requires regular in-person attendance at our Operations Center. Candidates who currently reside within a reasonable commuting distance will be considered. Relocation assistance is unavailable at this time.
Salary: $62500-$78000 based on candidates experience qualifications and demonstrated skills relevant to the position.
Medical Dental Vision FSA & HSA options.
Life insurance short term & long-term disability benefits.
401K with matching contribution up to 10%.
Generous paid time off including birthday off and additional12 observed holidays.
Gym reimbursement and wellness program.
Internal and external training including certification and tuition reimbursement.
Community Volunteer initiatives.
Career growth & advancement opportunities.

We stand by our purpose to support our members employees and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity ensuring open communication and team members feel valued.

Our Culture Statement: To create a supportive inclusive and purpose-driven workplace where team members feel valued empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.

Learn more about our company culture and benefits on our careers page!

Equal opportunity employer as to all protected groups including protected veterans and individuals with disabilities.

If you are unable to complete this application online due to a disability please contact Human Resources at