System Support Technician

At Cuyuna Regional Medical Center (CRMC) were more than just a healthcare organization - were a community dedicated to making a meaningful impact. For more than 60 years weve been providing compassionate high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence innovation and putting people first - both our patients and our employees. Whether youre on the front lines of patient care or supporting operations behind the scenes youll find a culture of collaboration growth and respect. If youre looking for a career where your work truly matters we invite you to join us at CRMC and be part of something bigger.

The System Support Technician plays a critical role in ensuring the seamless operation of information systems at the Cuyuna Regional Medical Center. Responsibilities include installing and configuring computer systems providing maintenance for hardware and software and troubleshooting issues to ensure continuous system functionality. The technician collaborates closely with other departments to align technology solutions with organizational needs enhancing operational efficiency and staff competency. They are also tasked with maintaining accurate documentation and training materials and providing essential training to staff on new systems and updates. The role requires managing multiple tasks simultaneously often adjusting priorities in response to the needs of the facility and emergent IT challenges.

We ensure that the critical infrastructure behind healthcare at Cuyuna Regional Medical Center runs smoothly securely and without interruption. Our team specializes in networking system reliability and cybersecurity keeping clinicians administrators and staff connected across multiple locations. From managing secure data flow and troubleshooting connectivity issues to optimizing hospital-wide networks from ensuring that electronic health records are accessible in real-time to safeguarding hospital operations from cyber threats we provide the framework that allows patient care systems to function seamlessly. If you want to play a vital role in supporting the technology that keeps healthcare moving forward join us in IT Support at CRMC.

• Strong problem-solving skills
• Effective communicator
• Adaptable to changing technology
• Able to prioritize tasks
• Team player
• Resilient

• Experience supporting desktop laptops mobile carts hand held devices and printers
• Possess knowledge and understanding of MS Office Windows platforms and general knowledge of network connectivity and protocols
• Two years work experience in support and repairing personal computers and related hardware and software
• Associates Degree or specialized courses equivalent to two years of college in computer science data processing information systems or related field

The pay range listed above is the estimated starting pay range for this role. Actual pay rate offered depends on many factors including each individual employees experience level preferred education/certifications along with market conditions.

Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health financial security and overall well-being of our employees. Eligible employees receive medical insurance dental insurance and vision insurance health savings accounts life insurance and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off participation in 401(k) and 457(b) plans educational assistance and reimbursement an employee assistance program work-life balance support gym membership and other discounts and employee recognition programs.

A full job description is provided when an interview is scheduled. If needed you may request a copy earlier by emailing us at CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process please call or email for assistance.