System Engineer [Remote OR Hybrid]
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Job Summary
Location: Remote OR Hybrid
Youre the kind of person who helps others succeed.
Youre the kind of person who helps others succeed.
Youre sharp resourceful and calm under pressurethe one people count on when technology misbehaves. You love solving problems restoring order and creating moments where others can breathe again because youve got it handled.
But lately you might be craving a team that matches your standardswhere doing great work and helping others thrive go hand in hand.
Thats where Endsight comes in.
Who We Are
Thats where Endsight comes in.
Who We Are
Endsight is a fast-growing IT Managed Service Provider built on one core belief:
When we help others thrive we thrive too.
We partner with small and mid-sized organizationsincluding nonprofitsto ensure their technology performs flawlessly so they can focus on what they do best.
Were a team that learns fast leans in and looks out for one another. Life here feels like being part of a great universityyoull grow quickly connect deeply and do work that truly matters.
When we help others thrive we thrive too.
We partner with small and mid-sized organizationsincluding nonprofitsto ensure their technology performs flawlessly so they can focus on what they do best.
Were a team that learns fast leans in and looks out for one another. Life here feels like being part of a great universityyoull grow quickly connect deeply and do work that truly matters.
Benefits:
- Medical- Company pays 100% of the base plan for the employee and family
- Dental & Vision
- 401(k) with employer matching
- Accrued Paid Time Off
- 9 Paid Holidays
- Career Pathing
Purpose
Our System Engineers are responsible for designing implementing and supporting a variety of infrastructure and cloud-based technology solutions for clients. This role independently manages technical projects and implementations while collaborating with other departments and support teams as needed to deliver successful client outcomes.
The ideal candidate is highly self-motivated organized and comfortable owning projects from discovery through deployment in a fast-paced managed services environment.
What Youll Do
Infrastructure & Network Engineering
- Implement and support firewall VPN routing switching and wireless networking solutions
- Assist with client network discovery documentation and infrastructure assessments
- Design and deploy wireless networking solutions across various client environments
- Support virtualization and remote access technologies including VMware Hyper-V RDS Citrix and VPN solutions
Microsoft & Cloud Technologies
- Support Windows Server and Active Directory environments
- Assist with Microsoft 365 SharePoint Azure and Azure Virtual Desktop deployments and migrations
- Support Office 365 and G Suite environments
- Assist with cloud infrastructure administration and modernization initiatives
Client & Project Support
- Independently lead technical projects deployments upgrades and infrastructure implementations
- Collaborate with other departments and technical resources to deliver successful client solutions
- Troubleshoot infrastructure and systems-related issues across multiple technologies
- Maintain accurate technical documentation project notes and client communication
- Manage priorities effectively while handling multiple client environments and projects
- Adapt to evolving technologies and changing business requirements
What Were Looking For
Required Qualifications
- Preferred 3 years of IT project experience
- Strong experience with Microsoft technologies including SharePoint Azure and Azure Virtual Desktop
- Excellent customer service and communication skills
- Strong analytical and problem-solving abilities
- Ability to quickly learn new technologies and adapt to changing environments
- Ability to collaborate effectively within a team environment
- Strong organizational and time management skills with the ability to manage multiple priorities
Preferred Qualifications
- Bachelors degree in a related field or equivalent experience
- Previous Managed Services Provider (MSP) experience highly preferred
- Experience with PSA and/or RMM platforms preferred
Certifications Preferred--One or more of the following certifications is preferred:
- CCNA or equivalent networking certification
- CompTIA Network or Security
- Microsoft Server or Cloud certifications
- VMware certifications
You will be working with the following technologies on a daily basis:
- Microsoft Windows and Mac
- Microsoft Windows Server/Active Directory
- Office 365 / G Suite
- Microsoft Azure
- Microsoft SQL
- Microsoft Exchange
- SonicWALL Cisco
- Remote Access: RDS Citrix VPN
- Virtualization: VMware Microsoft Hyper-V
- Wireless: Ruckus Unifi Meraki
Required Experience:
IC
About Company
Experience 60% fewer IT support issues, a 98% customer satisfaction (CSAT) score & a 5-min help desk responses time in California & Hawaii.
