System Development Engineer macOS, Client Engineering

Enterprise Engineering organization manages one of the largest macOS client fleets in the world. Our focus is to consistently raise Amazons security bar while ensuring a smooth productivity experience for our end users. We are a team of builders managing the solutions for Amazons global macOS client fleets. We use AWS products to evolve traditional enterprise tools and services at a large scale.

We are looking for a Systems Development Engineer with extensive macOS knowledge of Fleet Management troubleshooting expertise development background and strong knowledge of macOS performance troubleshooting. If you are passionate about technology enjoy working with others and like to solve technical challenges keep this role you and your team will directly influence Amazons macOS experience roadmap. You will use native AWS services external 3rd party services and DevOps patterns to manage a growing fleet of macOS client devices. This is a hands-on position where your daily activities include macOS administration integrations developing tools and automation root cause analysis performance analysis and maintaining service infrastructures. You will contribute to operations and development activities as we build the next generation of macOS management tools.

Every day will bring new and exciting opportunities. Your responsibilities include but are not limited to:

Troubleshoot and solve issues in a globally scaled enterprise environment
macOS client management patching OS updates configuration profile deployments and MDM policy enforcement
Maintain client management service infrastructure hosted in AWS
Contribute to automation efforts with a primary focus on the macOS client fleet

Key job responsibilities
macOS Platform Expertise

Deep understanding of macOS internals launchd system extensions kernel extensions (kexts) APFS Gatekeeper XProtect TCC (Transparency Consent & Control)
Proficiency with Apples security frameworks Secure Boot System Integrity Protection (SIP) notarization code signing and Endpoint Security framework
Experience with macOS upgrade lifecycle management (major OS migrations at fleet scale)
MDM & Fleet Management Tools

Hands-on experience with Jamf Pro (or similar MDM: Kandji Mosyle Fleet)
Proficiency with Apple Business Manager (ABM) Automated Device Enrollment (ADE) and Volume Purchase Program (VPP)
Configuration Profile creation and management (.mobileconfig MDM payloads)
Experience with DEPNotify Setup Assistant customization and zero-touch deployment workflows

- 5 years of administrative experience in networking storage systems operating systems and hands-on systems engineering experience
- 2 years of non-internship professional software development experience
- 1 years of designing or architecting (design patterns reliability and scaling) of new and existing systems experience
- Knowledge of systems engineering fundamentals (networking storage operating systems)
- Experience programming with at least one modern language such as C C# Java Python Golang PowerShell Ruby

- Experience with PowerShell (preferred) Python Ruby or Java
- Experience working in an Agile environment using the Scrum methodology

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 129200.00 - 174800.00 USD annually