System Administrator, Level 2 (Night Shift)
Howard County, MD - USA
Job Summary
What You Will Do:
At Independent Software as a System Administrator Level 2 you will support the administration maintenance monitoring and security of enterprise systems and applications supporting mission-critical operations. You will maintain servers and operating systems troubleshoot system and network issues support users and help ensure systems remain secure available and performing effectively.
You will also support system upgrades and deployments monitor system health and capacity assist with security controls and compliance activities and collaborate with IT teams across network security applications and help desk functions.
Key Responsibilities:
- Monitor manage and maintain servers operating systems and key applications
- Apply patches updates and configuration changes in accordance with change management procedures
- Perform routine system health checks capacity planning and performance tuning
- Diagnose and resolve system application and network-related issues
- Provide advanced technical support for escalated issues from help desk and Tier 1 teams
- Support user account management permissions and access controls
- Install configure and deploy new systems applications and tools
- Assist with system upgrades migrations and integrations
- Document system configurations procedures and standards
- Help implement and monitor security controls including antivirus endpoint protection firewalls and access management
- Participate in audits risk assessments and remediation activities
- Use monitoring tools to track system performance availability and capacity
- Respond to alerts incidents and outages and perform root cause analysis and corrective actions
- Prepare reports on system health incidents and improvements
- Collaborate with network security applications and help desk teams on technical initiatives and projects
- Contribute to IT process improvements standards documentation and system architecture improvements
Required Skills and Qualifications:
- Experience with system administration and maintenance
- Experience supporting servers operating systems applications and enterprise IT environments
- Strong hardware troubleshooting skills
- Experience providing remote technical assistance and remote desktop support
- Ability to diagnose and resolve system application and network-related problems
- Experience with system monitoring performance availability and capacity management
- Knowledge of system security controls access management endpoint protection and firewalls
- Experience supporting system upgrades migrations patching and configuration changes
- Strong troubleshooting documentation communication and teamwork skills
- Ability to support escalated technical issues and provide guidance to less experienced personnel
- Must be able to work Wednesday Sunday 10:00 PM 6:00 AM
- Must be available for the initial training schedule of Monday Friday 6:00 AM 2:00 PM
Education and Experience:
Candidates must meet one of the following:
- High School Diploma or GED and fifteen (15) years of relevant experience; OR
- Bachelors degree and ten (10) years of relevant experience
Certifications:
- Must meet DoD 8570 IAT Level I requirements
Education and Experience:
Candidates must meet one of the following:
- High School Diploma or GED and fifteen (15) years of relevant experience; OR
- Bachelors degree and ten (10) years of relevant experience
Certifications:
- Must meet DoD 8570 IAT Level I requirements
Clearance Requirement:
- Must possess an active TS SCI with appropriate Polygraph to be considered for this role
Why Choose Independent Software:
At Independent Software our people are the mission. Weve built a company around collaboration integrity and innovation and we make sure our team has the tools and support to grow succeed and thrive.
When you join us you will:
- Support critical national security missions that matter
- Be part of a close-knit employee-first culture where your voice is heard
- Expand your skills through ongoing training mentorship and career development
- Enjoy competitive compensation generous benefits and work-life balance
Ready to take the next step in your career Join us and be part of something bigger.
Apply today.
Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
Senior IC
About Company
Independent Software: Home of efficient and effective information technology services.